What are the responsibilities and job description for the Dual Assistant General Manager position at Ark Hospitality?
Overview
We are seeking a dedicated and experienced Assistant General Manager to join our team at a premier resort. The ideal candidate will play a crucial role in supporting the General Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service. This position requires strong leadership skills, a commitment to excellence, and the ability to manage various aspects of resort management effectively.
Duties
- Assist the General Manager in daily operations and strategic planning.
- Supervise staff across various departments, ensuring adherence to company policies and procedures.
- Provide outstanding guest services, addressing any concerns or feedback promptly.
- Manage budgeting processes and revenue management strategies to optimize profitability.
- Conduct night audits to ensure accuracy in financial reporting and operational procedures.
- Collaborate with team members to enhance guest experiences through innovative service offerings.
- Train and mentor staff, fostering a positive work environment that encourages professional growth.
- Maintain effective communication with all departments to ensure seamless operations.
Skills
- Strong phone etiquette with the ability to communicate effectively with guests and staff.
- Multilingual or bilingual capabilities are preferred for enhanced guest interactions.
- Proven leadership skills with experience in managing diverse teams.
- Excellent customer service skills, with a focus on creating memorable guest experiences.
- Knowledge of budgeting and revenue management principles relevant to resort operations.
- Familiarity with night audit processes and financial reporting is advantageous.
- Previous experience in a resort or hospitality setting is highly desirable.
Join our team as an Assistant General Manager and contribute to creating unforgettable experiences for our guests while leading a dedicated team of professionals.
Job Type: Full-time
Pay: From $30,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Georgetown, SC 29440 (Preferred)
Ability to Relocate:
- Georgetown, SC 29440: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000
