Work Type: Full Time

Position is Monday through Friday 8 am to 5 pm with the ability to work additional hours as needed.

Position is located at 135 Section Line Road, Hot Springs, AR.

Summary:

SUMMARY: Under the limited direction of the assigned manager, the Closing Agent will work directly with the customers involved in each transaction to facilitate the closing of the transaction in an accurate, timely and professional manner while ensuring that the title company and lender requirements are properly met. The incumbent has the ultimate responsibility to ensure that the file is accurately disbursed, balanced, and that the proceeds are delivered. However, some of these takes may be performed by a Closing Processor and others may be delegated to a Closing Processor by the incumbent.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or general education degree (GED) required
• Two (2) years previous closing processor or equivalent related experience required
• Licensed Notary Public required (or ability to obtain within 90 days)
• Associates Degree preferred

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to occasionally work overtime
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, copier and FAX machines
• Must be able to move from department to department or bank to bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, stand, walk, kneel, use hands and arms to handle documents, utilize keyboard, telephone and calculator, sign documents, etc.

The associate must occasionally lift and/or move up to 25 lbs.

Specific vision abilities required by this job include close vision, color, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.