What are the responsibilities and job description for the Customer Service Professional position at Arvig?
Customer Service Professional
19.47 - $21.91 per hour
Arvig : Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 900 talented employees who embody our core values : ownership, engagement, efficient, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open0mindedness integrity, respect, and safety.
At Arvig, our goal is clear : to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional , you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
- Be a Product Pro : Learn the ins and outs of Arvig's awesome products and services
- Solve Problems : Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
- Stay Connected : Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
- Own the Process : Navigate billing systems, process transactions, and complete service orders like a boss
- Build Relationships : Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
Your Schedule
Monday - Friday, 9 : 30 a.m. 6 : 00 p.m ., and occasional Saturdays from 9 : 00 am to 1 : 00 pm.
Your Location
In-person : Detroit Lakes, MN or Perham, MN location
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to to succeed both professionally and personally.
At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!
Please note : Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Learn More
Salary : $19 - $22
