The Benefits Specialist will provide exceptional customer service to internal team members and customers, benefits support/technology/system support, guide employees through our systems and tools, transaction processing, and general office administration duties.

Essential Duties and Responsibilities:

• Serve as the face of the office and provide excellent customer services to clients, independently affiliated sales partners, vendors and sales team.
• Understand the process and details of health insurance.
• Strong knowledge of employee benefit insurance items: health, vision, dental, short & long term disability, accident, hospital indemnity, life insurance, etc.
• Responsible for direct support of the Benefits Administrator, including but not limited to branch accounts payables and receivables, expense reports, coordination all service demos, coordinate the affiliation process for new agents, and sales file maintenance.
• Provide instruction and support on office systems for employee benefits selections.
• Guide employees in selection of benefits and understanding the selection process and portals.

Requirements:

• 2 years benefits experience in benefits administration/customer service
• Proficient in Microsoft Word & Excel

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location