What are the responsibilities and job description for the Banquet House Attendant position at Ascent Hospitality?
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
We are currently recruiting for a Banquet House Attendant to join our team!
As the Banquet House Attendant you are responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. You must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. You are required to set up the banquet room per the specification of a Banquet Event Order (BEO) and then reset the room to its original state after the event has concluded.
Benefits
We are currently recruiting for a Banquet House Attendant to join our team!
As the Banquet House Attendant you are responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. You must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. You are required to set up the banquet room per the specification of a Banquet Event Order (BEO) and then reset the room to its original state after the event has concluded.
Benefits
- Competitive Salary!
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
- 401k with employer MATCH!
- Paid PTO!
- Uniforms Provided for most positions!
- Team Member Hotel Discount Program!
- Sorts, counts, folds, marks, or carries linens.
- Transports tables and equipment.
- Must be able to clean multiple banquet rooms daily-including (changing linens, dusting, vacuuming, polishing furniture and fixtures)
- Replenishes supplies such as drinking glasses and writing supplies.
- Cleans corridors and stairways.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets.
- Transports trash and waste to disposal area.
- Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
- Reports any maintenance related problems to the maintenance department through the proper communication channels.
- Provide requested information to banquet patrons.
- Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
- Proper uniform must be worn at all times.
- Acknowledgement and a pleasant greeting given to each and every guest.
- Thorough knowledge of all in house product along with local area information to assist customer when needed.
- Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
- Maintain supply room in a clean, neat, and organized state.
- Display a team attitude and assist co-workers when the need arises.
- Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
- Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
- Ability to work flexible shifts include weekends and holidays
- Must have excellent customer service skills.
- Must be able to work as a part of a team.
- While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
- Must regularly lift and/or move up to 50 pounds.
- Capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations.
- Professional and Energetic
- High school education or equivalent is required.
- Experience: four (4) to six (6) months Housekeeping or Banquet experience or training preferred, but not required.
