BH - Clinical Mental Health Case Manager II or III (Cambodian speaking)

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply. We strongly encourage candidates who represent A&NHPI intersectional communities to apply. These include those who identify as LGBTQIA , Transracial Adoptee, those who are justice involved, multi-racial, or are part of other underrepresented communities

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Values

• We are rooted in our commitment to diversity, equity and inclusion in all aspects of our work.
• We value our clients and work to demonstrate respect and compassion for them.
• We believe in challenging structures, institutions and systems that have created disparities and inequities and we advocate for a more inclusive and just society.
• We value the power and voice within everyone, and work to cultivate leadership at all levels: clients, staff, volunteers and the community.
• We value community- and client-centered programs and services that are multi-lingual, innovative, responsive and holistic in approach.
• We value our staff and volunteers and their well-being. We recognize and appreciate the unique strengths, knowledge, skills, professionalism, competencies and expertise that they bring, along with their leadership and representation of their respective communities.
• We value developing community-based solutions and appreciate and collaborate with our stakeholders and partners to bridge gaps and maximize resources.
• We commit to excellence, continuous improvement, integrity, accountability, and participation at all levels of our work.
  
  

ACRS seeks a full-time Cambodian speaking Clinical Mental Health Case Manager who can provide culturally competent and recovery oriented case management and counseling services for members of the Asian Pacific American community living with a mental illness. To provide services that are holistic, person-centered, and strengths-based with the goal of helping individuals to live a meaningful and independent life and reach recovery in the community. Performs services in compliance with agency policies and with contract and regulatory standards and requirement. To provide supervisory support to program team.

• Schedule: Mon Fri, no weekend work!
  
  

Competitive Benefits Package Includes

• Pay range is between $62,100 to $73,900 annually. Can increase based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire
• Employer paid commuter card and free parking available
• Paid Time off:
• 8 hours of vacation accrued from day 1, available to use after 6 months of employment
• 8 hours of sick leave, accrued from day 1, available to use once accrued, no waiting period
• 1 floating holiday, available after 1 year of employment
• 13 paid holidays
• IT equipment provided, with telecommuting reimbursement available
• Flexibility with hybrid work
• 403b Retirement savings account
• Simplified Employee Pension
• Employee assistance program
  

Essential Job Functions

• Conducts comprehensive assessments and reassessments addressing a broad range of life domains and developing strengths-based service care plan with the client.
• Provides individual and group counseling services in a variety of therapeutic modalities with attention to cultural relevance and cultural and recovery competency and utilizing supervision and psychiatric consultation, when appropriate.
• Delivers client services based on the care whole-health plan, including visiting clients at their home and at other community locations accessible to clients.
• Provides outpatient crisis/emergency services.
• Provides client advocacy in attaining services and assistance in areas such as employment, housing, medical resources, financial assistance, legal advocacy, naturalization, transportation and any areas in need.
• Provides integrated and holistic services to meet the range of clients whole-health care needs and based in recovery and wellness principles. Provides coordinated services in compliance with relevant State, County, and City standards, including meeting expectations of the applicable systems. Expected to meet program performance and/or productivity standards.
• Prepares concise, complete, and accurate progress notes and program documentation according to agency policy and system standards. Completes all of the required documentation and reports relevant to public payors, such as Medicaid and other third party payors, such as private insurers, in a timely manner. Expected to meet program documentation standards.
• Performs program outreach in the community. Explains program policy and services to clients and others.
• Participates in training, meetings, supervision, consultations, and conferences.
• Coordinates and cooperates with other agencies, organizations, and natural supports on client evaluation, care plans, and follow-up to meet state and agency requirements and to ensure quality care to clients.
• Provides team back up when case coverage as needed.
• Other job-related duties as assigned by management.
  
  

Position Qualifications

Qualifications for Clinical Mental Health Case Manager II:

• Master's degree in social work or social/behavioral science; OR
• Bachelor’s degree or equivalent in social work or social/ behavioral science plus three (3) years social services experience; OR
• Bachelor’s degree or equivalent plus four (4) years social services experience.
• Knowledge of: principles of recovery-based services, characteristics of mental and emotional illness; current social/economic problems; interview techniques; individual and group behavior; and simple treatment methods.
• Ability to: work as a team member with professional and support staff; analyze and draw conclusions from case records; apply casework principles to individual situations; and exercise judgment and organize multiple tasks.
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Khmer language.
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, email, and data entry. Efficiently research and perform various tasks via the internet.
• Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business.
  
  

Qualifications For Clinical Mental Health Case Manager III

• Master’s degree in social work plus two (2) years providing direct human services and one year of experience leading, directing, and/or managing staff; OR
• Bachelor’s degree in relevant field plus four (4) years of providing direct human services and one year of experience leading, directing, and/or managing staff.
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Khmer language.
• Knowledge of: principles of recovery-based services, characteristics of mental and emotional illness; current social/economic problems; interview techniques; individual and group behavior; and simple treatment methods.
• Knowledge of: appropriate state and federal laws and regulations, basic knowledge of psychotropic medications, knowledge and application of several treatment methods, principle and practice of social work, principles and characteristics of mental and emotional illness (long term), current social/economic problems, interview techniques, individual and group behavior, community support model, use of PDR, DSM V.
• Ability to: conduct therapeutic sessions; work as a team member with professional and support staff; speak and write clearly and effectively; analyze and draw conclusions from case records; apply casework principles to individual situations; exercise mature judgment and organize own work; work under pressure; plan and direct work of others; teach and train staff, determine program needs.
• Ability to: work as a team member with professional and support staff; analyze and draw conclusions from case records; apply casework principles to individual situations; and exercise judgment and organize multiple tasks.
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, email, and data entry. Efficiently research and perform various tasks via the internet.
• Employee must have a vehicle or reliable transportation to fulfill all job duties.  If using personal or agency vehicle, this includes valid current Driver’s license and must be insurable under agency’s auto policy.  If using personal vehicle, must have current auto insurance.
  
  

WORKING CONDITIONS: Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls. Must occasionally lift up to/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some work will be performed offsite (e.g., home visits or external meetings). The noise level in the work environment is moderate.

LOCATION: Asian Counseling and Referral Service - Main Office EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.