What are the responsibilities and job description for the Front Desk Receptionist and Mailroom Manager position at Aspen Music Festival and School?
Description
The Front Desk Receptionist & Mailroom Manager is responsible for the front desk reception area, managing all switchboard duties and the mailroom, and providing general information to callers as well as students, faculty, and staff, and assisting the Schedule Coordinator with lobby traffic flow management. Reporting to the Housing Director, this position also assists in various other administrative duties.
Responsibilities
- Manage all switchboard duties, including redirecting phone calls to appropriate staff and answering any calls or emails to the informational AMFS phone line and email address.
- Work with the Schedule Coordinator to manage lobby traffic flow.
- Work with the AMFS Box Office to reserve and print tickets for students, faculty, and staff.
- Manage the organization of the AMFS mailroom, and manage the sorting and distribution of student, faculty, and staff mail, packages, and payments.
- Hire, schedule, and manage the AMFS mailroom student workers.
- Other duties as assigned.
Requirements
- Excellent customer service and professionalism is imperative.
- Needs to be organized, maintain a strong work ethic, and pay attention to detail.
- Flexibility and a keen attention to accommodating and supporting different perspectives and personalities.
- Basic computer skills required, preferably experienced with Microsoft Office. Experience with ArtsVision is preferred, but not required. Training will be provided as necessary.
- Knowledge of classical music and/or experience in school administration a plus.
Dates
June 9, 2025-August 24, 2025
Compensation
$22/hour. Overtime $33/hour.
Benefits include AMFS season pass and paid sick time.
Housing is not included for this position.
Application Procedure
Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please.
Hiring Timeline
Application review to begin in January. Applicants who submit materials before February 10 will be given priority in the review process. Interviews will be scheduled to begin after February 10. Application to remain open until position(s) filled.
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Statement on Inclusion, Diversity, Equity, and Access
At AMFS, we are committed to becoming an anti-racist organization and believe that when people feel respected and included they can be more creative, innovative, and successful. While we have more work to do to advance diversity and inclusion, we’re investing to move our organization and classical music industry forward. In order to create and maintain a diverse community, AMFS does not discriminate in employment opportunities or practices on the basis of age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.
Salary : $22 - $33
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