Part Time Administrative Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference?

We want to hire a Part Time Administrative Assistant who shares our vision, values and commitment to superior customer service. This role is responsible for providing clerical and administrative support to our internal customers and acts as a liaison to the Community Managers and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at Associa and within the branch office.

If you're a determined self-starter with a passion for finding solutions and you want to join a dynamic, talented and successful team, join the Associa Colorado team in Denver, CO as an Part Time Administrative Assistant. We're six-year-in-a-row recipients of the prestigious Great Place to Work® certification, which recognizes companies with high-trust, high-performance workplaces.

Want to learn more? Apply now!

Here's the fine print:

Job Duties:

• Field and respond to Board or Homeowner queries as it relates to job duties assigned.
• Interact with vendors and assist with addressing emergency requests as necessary
• Maintain property files and unit files relating to ongoing projects.
• Assist Community Manager with requests for proposals, repair quotes, insurance notification lists as well as other assigned projects.
• Participate in Associa training including Associa University webinars, etc.
• Other duties as assigned
  
  

Requirements

Knowledge and Skills:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Knowledge of communities, property, real estate and homeowners associations
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
• Knowledge of conflict resolution techniques at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills
  
  

Education and Experience:

• High School Diploma or GED Required
• Associates Degree strongly preferred
• Bachelor's Degree Preferred
• At least one year of Customer Service experience is required
• At least one year of Community Association Management or relevant experience is preferred
  
  

Benefits Summary

• CAI (Community Association Industry) Course/Designation Assistance
• Comprehensive Medical Benefits
• Employee Referral Bonus Program
• Wellness Incentives
  
  

Compensation:

• Hourly: $23
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.