What are the responsibilities and job description for the Entry-Level Field Validation Engineer position at ATEL?
Job Title : Entry-Level Field Validation Engineer
Location : Irvine, CA (On-site)
Company Overview :
ATEL is a leader in wireless technology, providing innovative solutions that empower businesses globally. Join our team and play a critical role in ensuring top-quality standards and seamless integration of our 4G / 5G and IoT devices with major U.S. carriers.
Position Summary :
As a Junior Field Validation & Technical Engineer , you'll support our Technical Acceptance (TA) and New Product Introduction (NPI) processes, acting as the essential bridge between our technical and sales teams. This entry-level role is perfect for a tech-savvy professional eager to learn product positioning in wireless devices, network integration, and competitive analysis.
Key Responsibilities :
- Technical Support & TA Process : Collaborate with sales and R&D to support technical requirements, verify bugs, and validate features, ensuring timely TA completion.
- Field Testing & Product Validation : Conduct device testing, log issues, and validate technical solutions per U.S. carrier standards for TA.
- Customer Interface & R&D Liaison : Provide on-site customer support, troubleshoot and replicate reported issues, and escalate verified concerns to R&D.
- Product Marketing & Documentation : Draft user guides, quick start guides, and FAQ documents to support product launches and ensure market readiness.
- Data & Device Insights : Gather and analyze feedback from customer service and field tests to support engineering improvements and low-maintenance product launches.
Major Functions & KPIs :
Qualifications :