What are the responsibilities and job description for the TOWF: APPOINTMENT COORDINATOR position at Auto Inc?
Job Details
Job Location
Toyota of Wichita Falls - Wichita Falls, TX
Description
Job Summary
Coordinate appointments for new and current customers to help maintain business in the Service Department.
Essential Functions
- Answer incoming phone calls and schedule appointments for vehicle maintenance and repairs
- Initiate outgoing phone calls to customers for follow-up, schedule confirmations, and status updates for their vehicles
- Greet customers and offer assistance
- Coordinate with the staff to assist with the customer's vehicle needs
- Miscellaneous administrative tasks
Pre-Hire Requirements
Education and Experience Required
Working Conditions
The employee will work indoors or outdoors in a professional auto shop office environment.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
