What are the responsibilities and job description for the Dealer Support Representative position at Automatic Pool Covers, Inc?
Job Title: Dealer/Building Support Representative
Location: Westfield, IN
Position Type: Full-Time, Hourly
Position Summary:
The role involves overseeing all builder and dealer training, offering support to dealers and builders as needed, and providing technical assistance with new construction and installations.
Key Responsibilities:
On-Site Support: Assist builders and APC installers with on-site guidance for new construction installations and pre-pour procedures.
Dealer Support Materials: Assist in the creation and editing of Dealer Support materials to ensure clarity and usefulness.
Re-evaluation of Support Materials: Re-assess support materials quarterly (four times a year) to ensure they meet the needs of Dealers and Builders.
Manufacturing Feedback: Provide constructive feedback to the Manufacturing team to facilitate better installation processes.
Travel Requirements: Travel to Trade Shows as needed, including overnight stays when necessary.
- High School Diploma/GED required
- Associates degree preferred
- Over 10 years of experience in construction or related field
- Proficient use of installation tools
- Familiarity with texting and email communication
- Ability to perform and teach Dealer training
- Proficient use of measuring devices
- Ability to train Builders on diagonal and level techniques
- Basic math skills
- Valid Drivers License
- Ability to work in diverse environmental conditions
- Ability to travel as needed
- Other Duties as assigned
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Pushing up to 15 pounds
- Lifting to 25 pounds
- Moving up to 20 pounds
- Pulling up to 25 pounds
- Carrying up to 40 pounds
- Frequent movements (walking, bending, etc.)
- Ability to stand, sit, and move around for extended periods
- Adequate vision and color perception (e.g., red, green)
- Ability to use peripheral vision and see details
- Ability to crawl and navigate tight spaces as necessary
- Clear and effective verbal communication
- Dexterity and fine motor skills
- Driving (local and potentially over-the-road)
