What are the responsibilities and job description for the Sales Account Manager (Boston-Based) position at Axion BioSystems?
Job Type Full-timeDescriptionWhy Axion : Axion BioSystems, an innovative and rapidly growing life sciences company located in Atlanta, GA, has developed the industry's most advanced high-throughput microelectrode array (MEA) and Impedance assay product line. MEAs are used for the in-vitro investigation of networks of electrically active cells (e.g. neurons, cardiac cells, muscle cells etc.) for screening compounds, chemicals, toxins etc. Impedance assays are used for cell growth analysis. When combined with modern stem cell culture technologies, the Maestro MEA and Impedance platforms allow scientists to model human heart-beats, brain activity, cancer drug and vaccine effectiveness in a microplate.Axion's platform is the most advanced and best-selling MEA system on the market, we are expanding into imaging as well. We are looking for an energetic person comfortable with selling an assay based, technical, scientific product and skilled at selling to scientists. As a member of our team, applicants should also be comfortable taking on additional roles within a fast-paced, performance-driven environment.Position Overview : Our Boston-based Account Manager will be responsible for maintaining and expanding relationships with key clients. This role involves acting as the main point of contact, understanding client needs, and delivering tailored solutions to ensure customer satisfaction and retention. The Account Manager will also collaborate with internal teams to ensure the successful execution of projects and initiatives, while driving revenue growth through upselling and cross-selling opportunities. Strong communication, problem-solving, and organizational skills are essential for success in this role.Duties and Responsibilities :
- Sell Axion's Product portfolio into the Boston Proper / Cambridge area
- Develop and maintain business relationships with current and prospective customers within the assigned territory in order to reach revenue targets; responsible for all pre-sales activities including prospecting, presentations, and system demos
- Work closely with field applications scientists to manage installations, trainings, and general post-sales support
- Responsible for price negotiations and quoting for systems and consumables
- Maintain customer information and pipeline in Salesforce.com
- Develop and maintain deep product knowledge
- Maintain knowledge of competitive products and technologies
- Provide feedback to sales management regarding market dynamics, product performance, competition, and market potentialRequirementsSkills and Qualifications :
- BS, MS, or PhD in cell biology, molecular biology or a related science
- 5 years selling in the life science industry, capital equipment preferred
- Ability to work independently from a home-based office
- Ability to travel 50% within the assigned territory
- Attend national trade shows when needed
- Excellent communication and interpersonal skills
- Professional demeanor
- Must be able to lift 50lbs
- Strong work ethic and desire to succeed
- Self-starter that exhibits strong creativity and resourcefulness
- Strong organizational skills and the ability to prioritize and manage multiple tasks
- Efficiently works under pressures and within deadlines
- Works well in a team environment
- Self-confident and outgoing personality
- Proven ability to succeed with a technical saleTarget Market
- Boston / New England, Eastern Canada
- Pharma / Biotech accounts - Basic research, Tox, Safety, Core & HTS labs
- Academic accounts - all life science research, disease areas, Core & HTS labs
- Government accounts Travel Expenses
- Laptop
- Car allowance
- Travel expenses
- Cell phoneBenefits :
- 401K
- 401K Matching
- Health, Dental, & Vision
- Flexible, Hybrid, and Remote Schedules