24 Customer Service Representative Jobs in Hauppauge, NY
Bactolac Pharmaceutical Inc is Hiring a Customer Service Representative Near Hauppauge, NY
Title: Customer Service Representative
Report To: Director of Operations
Job Summary: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Duties and Responsibilities
- Coordinate client’s product through company process from formula development, product quotation, purchase order procurement, label proofing and scheduled shipment dates for finished dietary/nutritional/sport supplement(s).
- Assessing customer complaints/questions by obtaining and examining all relevant information and distributing to proper departments to provide appropriate solutions/resolutions.
- Ensuring production timeline is on schedule and have the most up to date and current information.
- Coordinating with our logistics department for freight quotes/packing slips of finished goods for customer review.
- Must be comfortable communicating with customers via email, phone calls and in person to provide information about products and service.
- Must be detailed oriented and well organized.
- Must be able to multi-task as you will work with multiple customers daily.
- Must work well in a team environment.
Qualifications
- Education: High School diploma or equivalent, Bachelor’s degree preferred
- Training: Must become knowledgeable of the customers we service
- Experience: 1-2 years customer service rep experience preferred, strong knowledge of MS Excel, Word, Outlook, and Access, strong verbal and written communication skills
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Job Summary
Full Time
Pharmaceutical
$47k-61k (estimate)
05/20/2023
11/07/2024
bactolac.com
HAUPPAUGE, NY
500 - 1,000
1995
PAILLA M REDDY
$50M - $200M
Pharmaceutical
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About Bactolac Pharmaceutical Inc
Bactolac Pharmaceutical is a nutritional supplement manufacturer led by a team of experienced scientists and pharmacists. Founded in New York in 1995, the companys goal has always been to provide high-quality vitamins and supplements at competitive prices to help customers become successful in the health and wellness supplementation market. A full-service health supplement manufacturer and vitamin supplier, we offer everything from product manufacturing to product testing, packaging, labeling, and distribution. These processes are all carried out in our high-tech, 350,000 square foot facility ...which houses innovative equipment and state-of-the-art laboratories. This facility is cGMP certified and meets all FDA requirements for nutritional supplement manufacturing. As a leading nutritional supplement manufacturer, Bactolac offers customers a wide variety of nutraceutical capsules, sublingual, soft gels, liquids, chewables, tablets, and powders for private label manufacturing. Our company provides turnkey services to clients for the creation, production and marketing of nutritional supplements for large, medium and small sized businesses. Whether youre looking to develop a single product or an entire product line, our technicians and scientists will provide the quality and service required from a high quality supplement manufacturer. Bactolac has been enabling our customers to reach their goals and is dedicated to giving you top quality products at affordable prices. We invite you to visit Bactolac in person. We are happy to arrange a tour and meeting for our potential partners. Come see why Bactolac is the future of private label contract manufacturing for the vitamin and nutraceutical industry. Visit our website, www.bactolac.com for further information, or give us a call at 631-951-4908
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The job skills required for Customer Service Representative include Customer Service, Products and Services, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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