What are the responsibilities and job description for the Manager position at Ballast Investments?
The Company is seeking an experienced Manager, Maintenance to provide oversight of the day-to-day operations for the Company’s multifamily portfolio based in the San Francisco Bay Area. The Manager, Maintenance must be able to successfully manage a team of at least ten in-person and remote professionals, possess strong leadership and multi-tasking skills, and have the ability to pivot during emergency situations and prioritize on the fly. This position requires an initiative-taking manager who has proven field knowledge and is enthusiastic to be part of and oversee a hard-working maintenance team that strives to maintain a best-in-class maintenance support staff for multifamily living.
Primary Responsibilities
- Manage up to 20 in-house maintenance technicians
- Monitor and improve the entire repair and maintenance process including tenant work order intake, internal systems, work order execution, and internal / external reporting
- Prioritize and assist with scheduling of all maintenance work order requests and follow-up upon completion
- Manage all emergency services after hours with Director of Construction
- Escalate resident relation issues to the Property Operations Communications team
- Inspect buildings to assure properly functioning equipment upon request of Property Managers
- Oversee work order reporting to ensure data integrity and improve performance
- Add value by optimizing and reducing repair and maintenance expenses
- Order parts, materials and maintain stock and inventory control
- Supervise and direct multiple maintenance technicians and maintenance coordinators
- Ensure compliance with all governmental codes, ordinances, and regulations
- Coordinate and review tenant feedback reviews
Minimum Requirements and Qualifications
Key Skills and Competencies
Ballast and its affiliates are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, and we prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We thank all applicants who have applied however only those selected for an interview will be contacted.
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