What are the responsibilities and job description for the Personal lines csr position at Bank Midwest?
Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.
- Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.
- Work with agents and insurance carriers to market both new and renewal personal lines accounts.
- Gather information as needed for renewals, changes, and other customer service-related needs.
- Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
- Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
- Document all customer contact and interactions within core system.
Requirements :
- Licensing in Property / Casualty and Life / Health a plus; however; we will assist in training to secure proper licensing.
- Strong verbal / written communication skills, accuracy and attention to detail.
- Strong customer service focus and enjoy working in a team environment.
Benefits :
- Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan.
- Medical, Dental, Vision options.
- Paid Time Off, Holidays
- Compensation is based on experience and qualifications.
Equal Opportunity Employer
Last updated : 2024-10-16
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