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BANNER HEALTH
Veteran, WY | Part Time
$38k-47k (estimate)
2 Months Ago
Patient Access Services Representative
BANNER HEALTH Veteran, WY
$38k-47k (estimate)
Part Time | Hospital 2 Months Ago
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BANNER HEALTH is Hiring a Patient Access Services Representative Near Veteran, WY

Primary City/State: Torrington, Wyoming Department Name: Patient Accounting-Hosp Work Shift: Varied Job Category: Revenue Cycle Schedule: Per Diem; hours will vary depending on business needs. Registration Hours: Monday - Friday 6:30am to 6:00pm Emergency Room: Monday – Friday 7:00am to 5:00pm; Saturday 8:30am to 1:30pm Scheduling: Monday – Friday 7:00am to 5:00pm Finance: Monday – Friday 8:00am to 5:00pm Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today. So why should you choose us? It is simple… A Patient Access Representative is a great first step in a healthcare career. At Banner Health, our Patient Access team is committed to the growth and development of our team members. This has resulted in several successful promotions into positions of greater scope and responsibility. We also have a robust education platform, reimbursement for nationally recognized certifications and financial incentives for performance. So join us on our journey to make health care easier, so life can be better. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. Community Hospital in Torrington, Wyo. is a 25-bed critical access hospital. We take pride in providing thoughtful medical care to residents in southeast Wyoming and bordering Nebraska communities, and we live our commitment to these communities in many ways. In fact, with the recent completion of an extensive expansion and remodel initiative, we are at an exciting and pivotal point in our development. We offer an innovative environment that includes digital mammography, a state-of-the-art emergency department, electronic medical records and a computerized OB system designed to reduce the chances of complications during labor and delivery. In addition, our location in close proximity to the Black Hills, Rocky Mountains and Denver offers a wide variety of lifestyle advantages, including small town charm and limitless recreational activities. POSITION SUMMARY This position conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Document all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management. Collect payments and regular collection targets as determined by management. May perform financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service. CORE FUNCTIONS 1. Helps provide a positive customer experience by welcoming patient to facility, introducing self, explaining what rep intends to do with patient, thanking them for choosing Banner Health. 2. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management. 3. Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management. 4. May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources, offers and assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program). 5. Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence. 6. Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Works to meet the patient’s needs in financial services. 7. Consistently meets monthly individual productivity goal as determined by management. Completes daily assignments/work lists, keeps electronic productivity log up to date and inputs information accurately. Identifies opportunities to improve process and practices good teamwork. 8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or conducting other work assignments of the Patient Financial Services team. 9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third-party payors. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required PREFERRED QUALIFICATIONS CHAA certification is preferred. Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred. Additional related education and/or experience preferred. EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. The safety of our team members and patients is of utmost importance, so Banner is requiring the COVID-19 vaccine for all team members, with a deadline to become fully vaccinated by Nov. 1, 2021. As members of the health care field, we are in the business of caring for people, so we take seriously our commitment to ensure our patients and teams are safeguarded from this rapidly changing and dangerous disease. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Privacy Policy

Job Summary

JOB TYPE

Part Time

INDUSTRY

Hospital

SALARY

$38k-47k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

07/27/2023

WEBSITE

bannerhealth.com

HEADQUARTERS

PHOENIX, AZ

SIZE

15,000 - 50,000

FOUNDED

1961

TYPE

Private

CEO

ANDY SETKA

REVENUE

$10B - $50B

INDUSTRY

Hospital

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The following is the career advancement route for Patient Access Services Representative positions, which can be used as a reference in future career path planning. As a Patient Access Services Representative, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Services Representative. You can explore the career advancement for a Patient Access Services Representative below and select your interested title to get hiring information.