What are the responsibilities and job description for the Front Desk Coordinator position at Bare All Beauty Bar?
Bare All Beauty Bar is looking for a Front Desk Coordinator to join the team at our Geneva and Glen Ellyn, IL locations.
Our team is made up of women who are passionate about their jobs and want to share their passion with others. We are seeking an energetic, detail-oriented candidate who goes above and beyond for their team, is self-motivated and has a polished professional attitude. If you have an interest in the beauty industry and are customer-focused, we would love to hear from YOU!
Description
It is the responsibility of the Front Desk Coordinator to provide every client with a satisfactory experience and ensure smooth operations at the front desk. This role will greet all clients as they arrive, ensure proper completion of required forms and schedule appointments. In between clients, maintaining the cleanliness of the spa is a priority.
Responsibilities
- Greet and welcome clients in a professional and friendly manner
- Check in/out clients and schedule appointments
- Uphold cancellation and no-show policies
- Answer phone calls, emails and client inquiries promptly and professionally
- Address client questions and concerns professionally and courteously
- Assist client inquiries across multiple channels (social media, phone, email, etc.)
- Restock product shelves
- Maintain the cleanliness of the spa such as laundry and daily spa cleaning
- Open and close the spa
- Partner with estheticians to ensure a smooth client experience
- Any additional responsibilities as assigned by the management team
Qualifications
- Previous customer service experience.
- Prior experience in a salon or spa is desired.
- High School Diploma.
- Friendly and reliable.
- Flexible with your schedule to support the needs of the spa.
- Seeking an applicant that has flexibility to work at both of our locations, Geneva and Glen Ellyn.
- Must have flexible availability.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15