Description

As Operations Manager, you’ll collaborate with the executive leadership team to set direction, lead and develop people, serve clients, manage operations, and apply lean thinking and systematic problem solving to continuously improve.

You’ll directly lead practice locations and partner with the site leads to collaboratively manage the clinic. Your leadership will make sure that our practices are robust, productive, and fun and that our team is proud, growing, and happy. As an Operations Manager, you will administer, direct and coordinate all administrative and operational activities of the podiatry locations.

Duties and Responsibilities

• Supervise the organizational operation and directly supervise the site lead
• Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and services
• Ensure compliance with applicable laws, regulations and standards
• Monitor quality and appropriateness of services and products and assuring their availability
• Establish and maintain effective channels of communication
• Ensure staff development including orientation, in-service education, continuing education and evaluation of staff
• Direct and monitor organizational Performance Improvement activities
• Assure the development and qualifications of professional services and the assignment of personnel
• Complete performance evaluations on subordinate staff in accordance with the Practice policy
• Participates in the formulation of a business plan strategic goals, resource allocation plan(s) and budgets
• Inform the governing body, staff and professional advisory group of current organizational, community, and industry trends
• Negotiate and enter into contractual agreements on behalf of the Agency
• Maintain sound fiscal management practices and the overall credit standing of the Practice

Requirements

• Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision
• Ability to respond appropriately to emergencies
• Ability to adapt to advancement and changing technology
• Ability to show attention to detail, accuracy and thoroughness
• Ability to establish and maintain cooperative working relationships with all levels of staff
• Basic typing skills to input various data into Information systems
• Strong interpersonal skills, a connector, with genuine interest in supporting the success of others

Education and Experience

• Bachelor’s Degree or equivalent required
• 2 years of leadership in the medical field
• Experience in leading people, with a track record of selecting and nurturing strong performers
• Experience in a client-service environment, with proven abilities to deliver exceptional service standards
• Experience managing day-to-day operations
• Experience with collaborative leadership and work style

About Bay Area Foot Care

Bay Area Foot Care is a leading podiatry practice in the Bay Area, with convenient locations in Burlingame, Carmichael, Castro Valley, Oakland, Pleasanton, Sacramento, San Francisco, San Leandro, San Rafael, Concord, and Walnut Creek, California. Within San Francisco, Bay Area Foot Care has offices in the Inner Richmond, Lower Pacific Heights, Mission District, and NoPa neighborhoods.

Bay Area Foot Care podiatrists expertly diagnose and treat common foot and ankle concerns using the latest technologies. The team is dedicated to helping people of all ages and lifestyles get back to enjoying the activities they love through the best in podiatric care.

We take pride in providing exceptional clinical care, also prioritizing education and training. Many of the podiatrists on staff participate in lecturing engagements around the country, serve as faculty at renowned universities, and volunteer on international medical missions.

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