What are the responsibilities and job description for the Front Desk Concierge/Security position at Baymont Inn and Suites?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong administrative skills, excellent time management, and the ability to handle various clerical tasks efficiently.
Responsibilities
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage check-in and check-out procedures, ensuring accuracy in guest information.
- Handle phone inquiries and reservations using phone systems effectively.
- Maintain organized filing systems for guest records and administrative documents.
- Utilize Google Suite for scheduling, communication, and documentation purposes.
- Assist with administrative tasks as needed, including data entry and clerical duties.
- Address guest concerns promptly and provide solutions to enhance their experience.
- Collaborate with other departments to ensure seamless service delivery.
Skills
- Strong administrative skills with experience in front desk or clerical roles.
- Proficient in time management to prioritize tasks effectively in a fast-paced environment.
- Familiar with computerized systems and phone systems for efficient operations.
- Ability to work collaboratively within a team while also being self-motivated.
- Excellent communication skills, both verbal and written, to interact with guests professionally.
- Detail-oriented approach to maintain accuracy in all tasks performed.
Join us as a Front Desk Agent where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests!
Job Type: Full-time
Pay: $14.42 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
Ability to Relocate:
- Fort Collins, CO 80524: Relocate before starting work (Required)
Work Location: In person
Salary : $14
