What are the responsibilities and job description for the Non IT - Technical Writer position at BCforward?
BCforward is currently seeking highly motivated Non IT - Technical Writer in Indianapolis, IN 46204
Position Title: Non IT - Technical Writer - Hybrid Schedule
Location: Indianapolis, IN 46204
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 6 months contract and the possibility to extend the contract.
Pay Rate: $29.00 - $30.00 on W2
Job Description:
30-minute Teams interview and then 90-minute on-site interview with Manager and team
Hybrid Schedule - Tuesday-Thursday onsite and remote Monday and Friday. However, they may be required to flex their days depending on the business need.
The technical writer will be required to create new, maintain existing, and ensure consistency across all documentation. The technical writer will also be responsible for the following:
Duties/Responsibilities:
Create, edit, and /or revise the following:
Capture departmental processes and create new procedure documentation.
Policy documents based on agency governance rules and state/administrative statutes/rules.
Forms including state forms and internal departmental forms.
Determine the type of publication that will best serve the document requirements and use existing approved templates.
Meet with department stakeholders to create new procedures and review and update any current documentation.
Conduct walk-thru meetings for revisions and ad hoc meetings to create new documentation.
Review existing related documentation and interview SMEs to develop new documentation.
Assess the audience for whom the documentation is intended; adjust tone and technical terms used to ensure understanding.
Plan documentation processes, including meetings, development, routing for approval, and publication.
Perform other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent writing, editing, and grammatical skills.
Excellent organizational skills, attention to detail, and consistency.
Ability to maintain cordial working relationships with other associates.
Ability to set up, manage, and conduct both in-person and virtual meetings.
Ability to present complex data in clear, concise text.
Ability to meet deadlines and work independently or as a team, as needed.
Ability to edit and proofread the work of colleagues.
At a minimum, intermediate knowledge of the following:
Microsoft Office Suite: Word, Excel, PowerPoint, Visio, Paint/Snip & Sketch (or current iteration of graphics package), MS Teams, SharePoint
Adobe Acrobat Pro/DC for both conversion and editing
Ability to learn with only minimal instruction the following:
In-house created applications such as PolicyTech
Other applications, both off-the-shelf or custom-developed and used in-house
Document management system
Education and Experience:
Bachelor’s degree in English, Technical Writing, or related field required.
- One-Three years of related experience.
Salary : $29 - $30
