We're hiring people to join our team as HOST STAFF!
A Few of Our Host Benefits :
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
Beatrix is a neighborhood coffeehouse, restaurant and meeting place highlighting comfort food dishes, vegetarian choices and healthy-meets-delicious specials. The beverage program features fresh-squeezed juice cocktails, local craft beers and all-American wines. The coffee bar showcases house blends from Beatrix Coffee Roasters, barista-created lattes, Bulletproof Coffee, Nitro and signature cookies and in-house pastry favorites
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
HOST JOB DESCRIPTION
Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.
Essential Functions
Warmly greet and seat guests in the restaurantAnswer telephones, and take orders, messages and reservationsAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively move chairs, tables, highchairs and booster seatsSafely and effectively use and operate all necessary tools and equipmentAbility to communicate in English in order to perform and follow job requirements in written and spoken directionMultitask calmly and effectivelyWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyAssist with clearing, cleaning and resetting tables and maintain restroomsSell and accurately account for gift cardsAnswer telephones, and take orders, messages and reservationsUse proper phone and voicemail etiquette and guidelinesUnderstand and respond knowledgeably to questions about the restaurant and menuFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders / restrictionsProficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systemsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed
