What are the responsibilities and job description for the Field Service Technician - Austin, TX position at Belimed?
Belimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe, USA and China. Under the brand name Belimed we develop, produce and distribute equipment for hospitals and clinics. Our more than 1000 employees in 10 countries have been working tirelessly for over 40 years to provide our customers with absolute confidence in sterile processing solutions.
Position Overview
As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.
This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.
Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters
This is a remote, home-based position traveling around the Austin area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.
How you will impact Belimed and our clients
Position Overview
As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.
This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.
Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters
This is a remote, home-based position traveling around the Austin area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.
How you will impact Belimed and our clients
- Troubleshoots and diagnoses equipment malfunctions using test instruments
- Measures and adjusts digital and analog instrumentation using calibration equipment
- Installs, modifies and repairs Belimed and/or 3rd party equipment
- Manages customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
- Demonstrates correct usage and application of equipment to customers
- Conducts product in-service trainings as required
- Completes service reports, timesheets, expense reports and parts lists in a timely and accurate manner
- Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
- Monitors customer chemical orders, contract sales and renewals
- Promotes and maintains good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment
- High school diploma or equivalent
- 3 years of experience with industrial electrical single and 3-phase wiring and controls
- Experience troubleshooting water and pneumatic process controls
- Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
- Ability to perform piping of copper, brass and stainless steel piping
- Ability to read and red-line P&ID and electrical schematics
- Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
- Ability to lift at least fifty pounds unassisted
- Ability to climb over and crawl under equipment
- Ability to travel extensively with little notice prior to travel
- Must have a valid driver’s license and acceptable driving record
- Ability to work nights, weekends and holidays as business need dictates
- Ability to maintain compliance of all credentialing requirements in order to access customer sites
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