What are the responsibilities and job description for the Solar Account Manager position at Bentek Corporation?
Job Title : Solar Account Manager
Title of Immediate Supervisor : Manager, Solar Sales
Primary Function :
This position of Solar Account Manager is responsible for managing all aspects of the business relationship with assigned customers while ensuring customer satisfaction. Responsible for developing new business opportunities and ensuring Bentek’s expected revenue and profit goals are achieved.
Major Duties and Responsibilities :
- All aspects of account management and new business development activities for a specific territory or account base
- Actively oversee the development of quotations for new business with the account and manage the sales cycle to achieve targeted revenue growth within the account
- Establish account contacts at the appropriate levels
- Interact closely with account to understand their solar business objectives, current and future product requirements and technical roadmap
- Provide and articulate Bentek’s technical offerings and commercial value
- Develop, execute and monitor detailed account development strategies with performance metrics
- Represent Bentek as technical expert with respect to the company’s product and service solutions
- Own the customer order process including all technical and commercial details
- Develop and own customer forecast
- Secure and document information about general market requirements and Bentek’s competition
- Maintain all account information, quotations, opportunities, and status in SalesForce.com
- Provide updates and reports to VP of Solar Sales and Marketing as required
- Monitor customer satisfaction, initiate corrective action, and communicate status for any issues that arise
- Work effectively with internal teams to develop customer solutions and meet customer needs.
The above duties may be supplemented occasionally with other job duties and / or assignments related to career or personal development.
Knowledge / Skills Requirements :
5 Sales experience, selling experience in the solar industry preferred
Bachelor’s degree required (or equivalent), advanced degree a plus
Technical understanding of solar PV design and basic process skills
Managerial skills - planning, organizing, troubleshooting and controlling
Problem solving skills
Ability to coordinate a high level of activity under various conditions and constraints
Ability to manage effectively in fast pace atmosphere
Proven sales accomplishments including key account development and penetration
Proven track record of Consultative Selling and winning business at the C, V and D- levels
Customer focused self-starter with entrepreneurial skills and the ability to work independently
Proficient in MS Excel, Word, PowerPoint, SalesForce.com
Type and Degree of Communication :
Excellent oral / written / presentation communication skills
Strong interpersonal skills
Ability to interface with all levels of the organization
Organize verbal and written ideas clearly and use an appropriate business style