What are the responsibilities and job description for the Customer Service Representative-Design position at Bernhardt Furniture Company?
Assumes overall responsibility for the sales service and maintenance of all accounts within the assigned territories. Responsible for providing sales administrative support to all assigned sales representatives. The job will initially be focused on reviewing and editing purchase orders for accurate processing.
Organizational Relationships
Reports directly to the Customer Service Manager. Maintains close contact with Sales Managers, Quality Assurance Manager, Design Service as well as Director of Sales Operations.
Specific Duties and Responsibilities
Initial responsibility will be reviewing all incoming purchase orders
Responsible for all details regarding the accurate processing of orders for new, proforma and open accounts
Assumes the responsibility of the primary telephone and email contact for all sales representatives and accounts with the assigned territories
Provides back-up support to all other department personnel, including telephone, email, mail and accurate order processing as needed
Receives and reviews requests from sales representatives and accounts, and initiates the appropriate actions
Works closely with order entry to assure timely and accurate acknowledgement, scheduling, and changes of orders
Monitors and works with the Director of Operations and Transportation in expediting orders within the assigned territories
Assists with the tracking of unidentified COM
Works closely with office and factory personnel to assist sales representatives and customers with administrative and product related questions
Organizational Relationships
Reports directly to the Customer Service Manager. Maintains close contact with Sales Managers, Quality Assurance Manager, Design Service as well as Director of Sales Operations.
Specific Duties and Responsibilities
Initial responsibility will be reviewing all incoming purchase orders
Responsible for all details regarding the accurate processing of orders for new, proforma and open accounts
Assumes the responsibility of the primary telephone and email contact for all sales representatives and accounts with the assigned territories
Provides back-up support to all other department personnel, including telephone, email, mail and accurate order processing as needed
Receives and reviews requests from sales representatives and accounts, and initiates the appropriate actions
Works closely with order entry to assure timely and accurate acknowledgement, scheduling, and changes of orders
Monitors and works with the Director of Operations and Transportation in expediting orders within the assigned territories
Assists with the tracking of unidentified COM
Works closely with office and factory personnel to assist sales representatives and customers with administrative and product related questions
Customer Service Representative
Circle K -
Kings Mountain, NC
Customer Service Representative
Circle K -
Clover, SC
Lead Customer Service Representative
Circle K -
Clover, SC
