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Payment Processor

Best Financial Credit Union
Muskegon, MI Full Time
POSTED ON 1/2/2025 CLOSED ON 1/12/2025

What are the responsibilities and job description for the Payment Processor position at Best Financial Credit Union?

SUMMARY

The first duty of the position is to serve the members. The position provides miscellaneous support to the membership and other departments within the Credit Union. The position is responsible for a wide range of duties, including but not limited to processing: member/collections payments, accounts payable, expense reports, garnishments, bankruptcy payments & processing, ATM deposits, mobile deposits, wires, and batch processing (ACH, drafts, bill pay, and other payment processes). They are also responsible for printing instant issue cards, verifying automatic payments, processing payment reminders, and running or downloading daily reports as part of these processes. The chosen candidate will process, review and balance to some extent various forms of payments as well as assist members with payment issues. The payments department (which includes the accounting, collections and card service departments works as a team. The position requires performing functions as a back-up to the Accounting, Card Service and Collections Specialists.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

1. Assist members with questions and provide solutions or opportunities

2. Actively participate in the communication and development of member accounts and loans

3. Back-Up Member Service Representatives on the phone, text, email, and other forms of communication

4. Process, review and balance the following types of transactions: a. ACH/Drafts/Bill Pay batch posting b. Online/ATM/Mobile payments c. Garnishments d. Bankruptcy notices and payments e. Accounts Payable f. Wires g. Payment reminders 5. Assist and Back-Up the functions of Accounting, Card Service and Collections Specialists 6. Update and/or develop procedures for activities performed

7. Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education Requirements

12th grade education or higher; or equivalent of 1-year accounting experience.

Mathematical Skills

Basic mathematical skills to assist with the processing of daily transactions.

Necessary Skills and Abilities

This person must be able to work as a highly motivated team player.

  • 1 year of accounting experience or banking industry experience preferred.
  • Good written and verbal communication skills.
  • Good problem-solving skills, good analytical skills, able to make sound decisions.
  • Advanced knowledge of Microsoft Office and Outlook preferred; basic knowledge required.
  • Strong attention to detail and excellent organizational skills.  Work with minimal supervision.
  • Ability to cross-sell credit union products/services.
  • Ability to prioritize and manage multifunctional tasks.

What makes "Best" a great place to work?

· 10 - 12 Holidays off each year, on top of your regular Paid Time Off.

· Paid Vacation Time, Sick Time, Personal Time, Paid Time Off for Birthday, and Paid Time Off for Community Engagement

· FREE health insurance options to choose from.

· FREE Life Insurance, AD&D Insurance, Short-Term Disability and Long-Term Disability.

· Annual employer contribution to a Flexible Spending Account.

· Get an education and a paycheck!

· 401k Retirement Plan with both an employer match and profit sharing!

· You can plan a vacation right when you start because paid time off starts accruing day one!

· Friendly competition with your co-workers to raise donations for a charity of your choice!

· Get a promotion with a competitive salary! It is our policy to promote from within whenever possible and part-time positions can often turn into full-time positions.

You'll love being apart of the Best family, and we can't wait to have you! Make a career at Best part of your future, apply today!

Benefit Conditions:

  • Waiting period may apply

Work Includes:

  • Weekends
  • Holidays

Paid Training:

  • Yes

Pay frequency:

  • Every other week

Typical end time:

  • 5PM

Typical start time:

  • 8AM

Work Remotely:

  • No

Job Type: Full-time

Pay: From $14.68 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Accounting: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $14.68 - $22.02 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Accounting: 1 year (Preferred)
  • Microsoft Excel: 1 year (Preferred)

Ability to Commute:

  • Muskegon, MI 49444 (Required)

Ability to Relocate:

  • Muskegon, MI 49444: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $22

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