General Manager

General Manager:

Do you love working with pets and have a talent for business? Join our team, and do what you love! Our nurturing den leader focuses on delivering superior care to our pet guests and outstanding service to our human clients, while implementing proven business strategies for positive growth and development.

We are seeking an experienced and energetic manager in the veterinary, hotel, retail, or animal sheltering industry to join our management team. This is a hands-on position working with people and their pets in a boarding facility/salon.

We are an employee-owned and operated company (ESOP), We currently have over 50 locations in more than twenty states from coast-to-coast and have been in business for nearly thirty years. If you are looking for a company where you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

· We offer:

· Health, dental, vision, life insurance, STD/LTD, 401K with company matching

· Paid vacation

· Uniforms

· Pet supply and service discounts and more!

· Responsibilities:

· Ensure an excellent client experience through personal contact, associate training, coaching, resolution of customer concerns and delivery of premium services..

· Personnel management including recruiting, hiring, training, coaching and counseling, and retention.

· Ensures center compliance with federal and local labor laws.

· Facility maintenance and safety; compliance with laws and regulations

· Schedules staff for work assignments in accordance with policy, allowing ample staff to provide outstanding service within budget.

· Inventory control and purchasing per company policy and budget guidelines.

· Prepare and analyze statistical and financial data

· Promote Best Friends’ programs and services internally and in the surrounding communities.

· Supports the Mission and Philosophy of Best Friends Pet Care, Inc. by complying and enforcing policies and procedures.

· Sales and growth stability

-other duties, as needed

· Requirements:

P&L responsibility a plus

· A minimum of 2 years of management/supervisory experience overseeing a team of 15 employees, animal handling required

· Veterinary hospital, animal shelter or boarding facility experience a plus, but not required

· Bachelor's degree preferred

· Financial reporting and analysis experience with a proven track record of managing a budget and controlling expenses

· Ability to prioritize effectively and resolve problems quickly and professionally

· Community outreach experience a plus

· Facility management

· Ability to lift 40 pounds frequently and be on feet for eight hours a day

Job Type: Full-time

Pay: from $60,000

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Ability to Relocate

Work Location: In person

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Relocate:

• Avon, CT 06001: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $60,000