Part Time Night Auditor

MUST HAVE A FLEXIBLE SCHEDULE FOR TRAINING. This is a part-time position for a hotel that prides itself on long-term, friendly service provided by professional and prudent employees who really enjoy the hospitality industry.

Responsibilities include:

• Provide excellent customer service to all guests on the phone and in person.
• Greet, register, and make room assignments for guests.
• Monitor room availability and maintain guest accounts.
• Using strong analytical and mathematical skills to find discrepancies and make corrections.
• Verify departure and arrival reports. Updates guest and room status, as necessary.
• Completes detailed "Bucket Check" by verifying all information on guest folio and computer record are accurate and uniform including name, departure date, room, and tax rate.
• Perform other duties as assigned.

Requirements include:

• Excellent customer service skills with the ability to make guests feel welcome.
• Previous related experience. Hotel and/or Night Audit experience preferred.
• Strong analytical and mathematical skills.
• Strict attention to detail.
• Computer proficiency.
• High school diploma or equivalent.
• Required to work nights and holidays
• Handle guest(s) objections with compassion and good judgment.
• Ability to stay calm and handle emergencies.

Job Type: Full-time

Experience:

• Customer Service: 1 year (Preferred)
• Hotel Front Desk: 1 year (Preferred)

Language:

• English (Preferred)

Work Remotely

• No

Job Type: Part-time

Pay: From $17.50 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift

People with a criminal record are encouraged to apply

Experience:

• Customer Service: 1 year (Preferred)
• Hotel Experience: 1 year (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Preferred)

Work Location: In person

Salary : $18