Airport Receptionist and Billing Agent

Benefits:

• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary
We are seeking a full-time Airport Receptionist and Billing Agent to join our team! As a team member, you will be working with other associates to ensure every customer receives exceptional service. Some of your reponsibilities will include direct customer service, billing and collecting of invoices, multiple ordering throughout the week, and general office support. The ideal candidate has a strong background in customer service, Quckbooks Online, an ability to handle multiple tasks with a friendly and positive attitude, and must be reliable and prompt.

Responsibilities

• Greeting and assisting pilots, passengers, and crew and addressing their needs
• Coordinate service requests such as transportation and hotel accomodations
• Manage fueling, maintenance and other ground services
• Provide information about the airport's facilities and services as well as airport operations
• Oversee the security and safety of the airport's facilities and operations
• Generate and issue invoices for services rendered, such as fueling, hangar rentals, tie-downs and maintenance
• Handle payments from customers and ensure payments are accurately recorded
• Address any billing inquiries or disputes from customers and resolve issue promptly

Qualifications

• Quickbooks On-Line
• Previous customer service experience
• Strong communication and interpersonal skills
• Excellent customer service skills
• Attention to detail and ability to multi-task