Service Manager

*Job Overview* We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will possess strong leadership skills and a comprehensive understanding of auto service management, ensuring that our team delivers exceptional customer service while maintaining high standards of vehicle repair and maintenance. This role requires a blend of technical expertise and sales acumen to drive the success of our service operations. *Responsibilities* - Manage day-to-day operations of the service department, ensuring efficient workflow and productivity. - Supervise and train service staff, including mechanics and service writers, to enhance their skills and performance. - Oversee automotive repair processes, including brake repair, diesel engine repair, and general vehicle maintenance. - Maintain high levels of customer satisfaction by addressing customer inquiries and resolving issues promptly. - Collaborate with the sales team to promote services and products effectively. - Ensure compliance with safety regulations and company policies within the service area. - Monitor inventory levels for parts and supplies, placing orders as necessary to maintain adequate stock. - Conduct regular inspections of work performed by technicians to ensure quality standards are met. - Provide technical guidance on vehicle alignment, shocks, struts, and other repairs as needed. *Requirements* - Proven experience in auto service management or a similar role within the automotive industry. - Strong knowledge of automotive repair processes, including but not limited to brake repair, diesel engine repair, and general vehicle maintenance. - Excellent leadership skills with the ability to motivate and manage a diverse team effectively. - Proficient in service writing with strong communication skills to interact with customers professionally. - Ability to analyze problems quickly and implement effective solutions in a fast-paced environment. - Familiarity with automotive tools and equipment used in repairs and maintenance. - A background in sales is preferred to help drive service department growth. - Certification or training in automotive technology is a plus. Join our team as a Service Manager where you can make a significant impact on our operations while fostering an environment of excellence in customer service and technical expertise.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Shift:

• Day shift

Work Days:

• Every weekend
• Monday to Friday

Experience:

• Automotive repair: 1 year (Required)
• Service writing: 1 year (Required)
• Sales: 1 year (Required)

Ability to Relocate:

• Norman, OK 73071: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $75,000