Regional Healthcare Security Manager
Salary : $113,000 / yr
Location : Maryland, Washington DC, Virginia
Travel : 50-70%
Must be willing to travel 50%-75% of the time throughout the DMV area on a regular basis!
Description / Job Summary :
The Regional Healthcare Security Manager is responsible for overseeing the security operations and programs within a healthcare facility. Their primary objective is to ensure the safety and protection of patients, staff, visitors, property, and other assets, while maintaining compliance with relevant regulatory requirements. This role requires strong leadership skills, excellent problem-solving abilities, and a deep understanding of security protocols within the healthcare industry.
Responsibilities / Duties :
PROGRAM MANAGEMENT
Staffing
- Ensure staffing numbers are met and remain at the expected fulfillment rate.
- Participate in screening potential candidates to ensure all new hires possess the necessary skills and knowledge to fulfill their roles effectively.
- Work with HR to ensure recruitment of high-quality candidates, onboarding and training, performance management, and managing any subcontracted services.
- Oversee the coordination of shift schedules, assignments, and overall coverage to maintain a consistent security presence across the facility with either BCI or subcontractor employees.
- When needed, fulfill job duties and qualifications of a Security Officer or Supervisor
- Manage the sub-contractor's day-to-day assignments and ensure proper support from sub-contractor branch and assigned leadership team
Governance
Host team meetings to ensure alignment with day-to-day responsibilities and long-term goalsAttend management calls with Regional Vice President & National Support Services as necessaryPrepare, update, oversee, and implement annual site assessments, site audits, and security management plansOversee and maintain site post orders for all posts and shiftsDevelop site improvement plans as requiredCompliance
Learn, adhere and manage to company policies and proceduresMaintain compliance with local, state, and federal regulationsEnsure compliance with regulatory bodiesAdhere to company requirements, contract requirements, the BCI contract and union CBATraining & Education
Onboard new staff members to ensure they are highly trained, knowledgeable of healthcare security, and of their job dutiesEnsure all employees on the contract are in compliance with training requirementsProvide ad-hoc training, drills and plans to continue high quality serviceStay abreast of emerging security trends, and regulatory changes, and incorporate relevant updates into training materials and proceduresProgram Measurement & Analysis
Track and use security data to inform business planning strategies, make recommendations, write business cases, monitor, and escalate risks and trendsPrepare and submit high-quality, detailed, and accurate reports by hand, or with a reporting system and conduct quality review of staff reportsCommunication
Communicate in a courteous, respectful, and pleasant manner to the security team, customer, visitors, and membersPresent a professional image of BCI, the customer and the Security DepartmentManage key relationships with local and regional clientsSECURITY OPERATIONS
Access Control
Oversee badging creation for clients, guests, patients, and visitorsControl access to high-risk locationsPerform emergency lock-downs as requiredManage security of IT rooms and equipmentIncident Management
Ensure the delivery of high-quality incident reporting within CORE systemReconcile Violent Incident Reports with Security Incident Reports (only in CA & WA)Respond and / or dispatch officers to incidents and calls for serviceEscalate high-impact incidents to client teamDevelop analysis and recommendations for incidents requiring better serviceConduct thorough investigations either personally or through subordinateThreat Management
Analyze and identify risks, gaps, and implement countermeasuresApply complex concepts, develop creative solutions, and drive innovationEngage and attend threat management committee meetings as neededFoster a culture of security consciousness among all stakeholders by promoting awareness campaigns, workshops, and ongoing communicationSecurity Systems
Oversee access control systems, including electronic locks, badge readers, and surveillance cameras, to regulate entry and exit pointMonitor security systems and alarms for potential breaches, promptly investigating and addressing any detected anomalies or incidentsParticipate in nationally run technology pilots and provide user feedback and dataShare video and necessary footage for investigation purposesSecurity Staff Supervision
Responsible for the oversight and day-to-day management of security staff.Evaluate and document staff performance, issue performance reviews, and corrective action plans.Manage succession plans and ongoing team developmentFoster a strong, collaborative, and inclusive working environmentCoach, develop, and manage the Assistant Manager and / or Site Supervisors.Conduct annual performance evaluations consistent with company protocolFacilitate employee engagement by developing a culture of respect, inclusivity, collaboration, and acknowledgementCustomer Service
Attend client meetings & huddlesCollaborate with cross-functional teams, such as facility management, human resources, and legal to integrate security measures into various operational processesRespond to all requests and interact with the client in a polite, professional, and helpful mannerRequired Skills :
Analytical mindset and problem-solving skills to assess risks, make sound decisions, and implement effective security measuresComputer proficiencyExcellent communication skills - verbal and writtenFamiliarity with security technologiesStrong knowledge of healthcare security regulationsExceptional leadership skillsAbility to handle sensitive informationAbility to respond to emergency situations as requiredAbility to work in a stressful environmentExperience training and developing a diverse teamBusiness acumenExperience with buildRequired Experience :
8 years related experience in managing security operations of a comparable size and complexity to the assigned locations, including any appropriate combination of healthcare industry, law enforcement, or military police experience that included management responsibility.Required Qualifications :
Valid state driver's license or state issued identification cardState Regulated Guard CardPreferred Qualifications
Certified Healthcare Protection Administrator License (CHPA)COMPANY BENEFITS INCLUDE
Company benefits include - see all the details at www.bci-toolkit.com / benefitsMedical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500 / $3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18 years old.Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.Supplemental Insurance - Employees have the opportunity to purchase Accident and / or Critical Illness supplemental insurance through Guardian.Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.Annual Raises - wage increase every JanuaryPaid Time OffRecognition ProgramsTraining & Career DevelopmentRequired Skills :
Analytical mindset and problem-solving skills to assess risks, make sound decisions, and implement effective security measuresComputer proficiencyExcellent communication skills - verbal and writtenFamiliarity with security technologiesStrong knowledge of healthcare security regulationsExceptional leadership skillsAbility to handle sensitive informationAbility to respond to emergency situations as requiredAbility to work in a stressful environmentExperience training and developing a diverse teamBusiness acumenExperience with buildRequired Experience :
8 years related experience in managing security operations of a comparable size and complexity to the assigned locations, including any appropriate combination of healthcare industry, law enforcement, or military police experience that included management responsibility.Required Qualifications :
Valid state driver's license or state issued identification cardState Regulated Guard Card
Salary : $113,000
