What are the responsibilities and job description for the Outpatient Mental Health Receptionist position at Blu Orchard?
Blu Orchard is seeking an experienced, compassionate, and detail-oriented Outpatient Mental Health Receptionist to join our growing team. This vital role involves connecting clients with therapists and managing the scheduling process with empathy and efficiency. If you are passionate about mental health and have strong administrative skills, we’d love to hear from you!
Position Details:
- Job Type: Full-time (40 hours per week)
- Schedule: Monday through Friday, between 10:00 AM – 6:00 PM
- Compensation: $18 - $22/hour
- Employment Type: W2
Key Responsibilities:
- Manage client communications across phone, email, and website inquiries.
- Match clients with therapists based on their needs, insurance compatibility, and therapist availability.
- Schedule appointments and assist with appointment reminders.
- Perform insurance eligibility verifications.
- Coordinate client needs with therapists, clinic staff, and other administrative team members.
- Maintain strict confidentiality in compliance with HIPAA and clinic policies.
- Other administrative duties as assigned.
Qualifications:
- High School Diploma or equivalent required.
- Minimum of 2 years’ experience as a medical receptionist or similar role.
- Proficient in Office 365 applications with the ability to quickly learn new technologies.
- Familiarity with electronic health record (EHR) systems, especially Valant, is highly preferred.
- Experience with billing and processing insurance claims is highly preferred.
- Strong multitasking, time management, and organizational skills.
- Excellent written and verbal communication abilities.
- Exceptional customer service skills with a calm and professional demeanor under pressure.
- Detail-oriented and capable of maintaining accuracy in a fast-paced environment.
Why Join Blu Orchard?
At Blu Orchard, we are dedicated to improving lives through accessible and compassionate mental health care. As part of our team, you will play a pivotal role in creating a supportive and seamless experience for our clients, helping them take important steps toward better well-being.
How to Apply:
If you meet the qualifications and are excited about this opportunity, please submit your resume and a brief cover letter highlighting your experience and interest in the role.
Blu Orchard is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $22