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Front Desk Representative
$28k-37k (estimate)
Full Time | Part Time 2 Months Ago
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Blue Legend Swim School is Hiring a Front Desk Representative Near Sugar, TX

Job Description

If you love working with kids, Blue Legend is the place for you. We are currently looking for energetic and responsible front desk customer service representatives.

Job Title:

Front Desk Customer Service Representative

Reports to: Assistant General Manager & General Manager

FLSA Status: Non-Exempt

Job Location:

6926 Brisbane Ct, Sugar Land, Texas 77479

Company Description:

Founded in 2014, Blue Legend has coached over thousands of students in both Sugar Land and Katy area. Our proven curriculum has been carefully developed to improve students’ technical skills in swimming, encourage a love of learning, and promote self-esteem. Our locations can be found throughout the Greater Houston area. The outstanding teaching, professional coaching, and excellent management team make Blue Legend Swim School trusted and loved by parents.

Job Description:

Blue Legend Swim School is looking for responsible front desk personnel with good communication skills. The main responsibilities include providing Blue Legend customers with high-quality sales, check-in, customer service, registration and communication work. As the first person to contact customers, the front desk staff is responsible for showing the company's positive and enthusiastic image.

Job Responsibilities:

· Answer all incoming calls and redirect them or take down messages

· Follow up with customers on their inquiries

· Help students register new classes

· Answer customers questions and address complaints

· Greet guests and provide them with superb customer service

· Help students and parents sign in in the attendance system

· Arrange and manage pool parties and supervise party members

· Help customers make a purchase

· Ensure the front desk area, small snack area, dressing area, toilet area, office, employee lounge and parent waiting area clean and tidy

· Check the mailbox and voice mail, and process the inquires on time

· Prepare class schedules for coaches and managers

· Make phone calls to solve account payment issues

· Observe safety rules and regulations to prevent accidents. Perform first aid when necessary.

· Perform other job responsibilities assigned by employers, and occasionally provide administrative support for managers.

Job Requirement:

  • Consistent attendance and performance a must

· A minimum of two years customer service or office front desk experience

· Proficient with MS Office (Word, excel and other software)

· Experience with iClasspro software preferred

  • Must pass background check prior to training
  • High school diploma, GED or equivalent (required)
  • College diploma preferred
  • Certification of CPR, AED and First Aid (required)

What we offer:

  • A brand-new indoor facility
  • Paid training
  • A nice working environment with friendly colleagues

Salary:

Part-time $12 to $16 /hour

Contact Information

Michael

Phone: (202)-251-6630

For more information about Blue Legend Swim School, please visit our landing page at https://bluelegendswimschool.com

Job Types: Part-time, Temporary, Internship, Contract, Commission

Pay: $12.00 - $16.00 per hour

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Flexible schedule
  • Professional development assistance

Schedule:

  • 4 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • Are you familar with the software called Iclasspro?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Front desk: 2 years (Required)

License/Certification:

  • CPR/AED (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$28k-37k (estimate)

POST DATE

01/30/2023

EXPIRATION DATE

03/03/2024

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The job skills required for Front Desk Representative include Customer Service, Front Office, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

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With experience in customer service.

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