Senior Business Operations Analyst

Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.

Key Responsibilities

Job Duties and Responsibilities

• Create and manage daily, weekly, monthly, and ad-hoc reports for supported organizations.
• Provide operational support, including special projects and escalations, in partnership with the Operations Manager.
• Develop and implement best practices across the organization while managing intranet content.
• Build relationships with organizational hierarchies and assist with functional operations at all levels.
• Oversee regional prepaid distribution changes, including onboarding and offboarding.
• Partner with organizations to identify metrics, manage content dissemination, and address policy issues.
  
  

Skills, Experience And Requirements

Education and Experience:

• 5 years supporting a sales organization to provide sales analytics
• Degree or 5 years of related experience
  
  

Skills And Qualifications

• Advanced in GSuite and MS Office
• Ability to travel and work with local leadership to identify operational shortfalls and develop and execute fixes
• Ability to quickly ingest data and turn it into actionable reporting for assigned org(s)
• Relationship management across large geographies to ensure tasks are communicated and completed efficiently
  
  

Desired Skills/experience

• Leverage automation and business intelligence tools (e.g., Tableau, Power BI) to enhance efficiency and provide actionable sales analysis.
• Exhibit strong project management, negotiation, and conflict resolution skills, driving positive change and completing key initiatives.
• Proactively identify and solve problems, recommend process improvements, and communicate effectively at all levels.
• Utilize AdobeSign for agreement creation and tracking while maintaining the ability to present findings virtually or in person.
  
  

Please note, this role is not eligible for visa sponsorship.

Salary Ranges

Compensation: $72,350.00/Year - $103,400.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.