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ARE YOU LOOKING FOR A FUN PLACE TO WORK? FAST PACED ENVIRONMENT? MEETING NEW PEOPLE EVERY DAY? PUT YOUR EXCELLENT CUSTOMER SERVICE SKILLS TO WORK. COME JOIN THE BIGGEST LITTLE AIRLINE IN THE INDUSTRY. Flight benefits are just one of the perks!
JOB TITLE: Airport Customer Service Agent – customer service & ramp
DEPARTMENT: Customer Service
LOCATION: Kahului, HI
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
Knowledge, Skills & Abilities:
Qualifications
Education:
Miscellaneous Requirements:
Work Experience:
Mental Requirements:
Level 2
Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Varied: 100%
Degree of Hand Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Part Time
$73k-102k (estimate)
03/27/2023
05/11/2024
bmrhc.net
Marshall, AR
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