Operations Manager

About Us

Bowerman Trucking is a family run trucking business that blends tradition with innovation. We take pride in our 100 truck fleet, offering top notch service and fostering a supportive and tight knit atmosphere for our team. With over two decades of experience, we have earned a solid reputation in the industry by providing dependable transportation solutions to our customers. Our success is rooted in honesty, hard work and a dedication to quality. As we expand, we are on the lookout for committed individuals to join us and contribute to our long standing tradition of excellence. If you have a passion for trucking and are seeking a workplace that appreciates your skills and commitment, we welcome you to explore the opportunities available with us.

Overview

We are seeking an experienced Operations Manager to oversee our company's daily operations and drive efficiency and growth. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record in managing operational processes.

Responsibilities

• Lead the day-to-day operations and provide support to the team in ensuring quality customer service.
• Develop and implement strategies to optimize productivity and profitability
• Supervise staff, providing guidance, training, and support as needed
• Provide accurate, professional, and timely customer service/support to our customers and assess customer satisfaction through regular dialog with customers.
• Create a positive customer service culture with the staff
• Participate in the selection process of hiring and promotion decisions or recommendations and determine staffing needs.
• Foster collaboration that promotes mutual trust and respect for the team.
• Establish a culture that promotes high commitment, morale, motivation, and productivity levels
• Engage in strategic planning to set goals and objectives for the organization

Identify areas for process improvement and implement solutions.

Requirements

• Bachelor’s degree, or equivalent work experience
• 3-5 years of Fleet Manager and/or Load Planning experience
• Strong leadership skills with the ability to motivate and inspire teams
• Entrepreneurial motivation
• Demonstrated success in business development and strategic planning
• Proficiency in process improvement methodologies
• Excellent project management skills with the ability to multitask and prioritize effectively
• If you're prepared to add to our tradition of outstanding performance, enhance operational effectiveness and guide a team towards greater success, we'd be thrilled to have you on board. Come be a part of our ongoing commitment to providing exceptional service while nurturing a supportive and cooperative workplace atmosphere.