Part-Time Membership Coordinator

If you are looking to be a difference maker in the lives of youth, then the Boys and Girls Clubs of the Bay & Lakes Region may be the place for you! The Boys & Girls Clubs of the Bay & Lakes Region serve youth (ages 7-18 years of age) in the Brown, Door, and Shawano communities. As a Club professional, you will be joining an incredible team of fun, caring and passionate staff working to help all children achieve success. In addition to a welcoming and diverse environment, the Club offers all employees competitive pay, ongoing training and development, paid time off, retirement plan & match, growth opportunities, and more.

We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We value diversity - in backgrounds and experiences - and encourage people from all swaths of life to apply. Together we can build great futures for all youth in our community.

Position Title: Membership Coordinator

Type: Part-Time

Location: Thomas H. Lutsey Unit (1451 University Ave, Green Bay, WI)

Schedule: During the school year: Monday - Thursday (1-7pm) and Fridays (1-6pm) and on non-school days & in the summer: Monday - Friday, 7am - 3pm

Salary or Wage: $15.00/hour, based on experience

As a Membership Coordinator, you will be is responsible for maintaining the front desk, providing quality member service ensuring the safety of Club members and maintaining all membership functions including data entry. This position works closely with our members and families, navigating questions and concerns, managing behaviors and providing administrative support to the Clubhouse.

Key Responsibilities

• Maintain the safety, security and appearance of the front desk.
• Greet, monitor and track all visitors.
• Answer all phone calls.
• Communicate and disperse information about upcoming events and activities to members, parents and the public.
• Maintain supplies for facility and front desk.
• Maintain accurate records relating to application intake, daily and program attendance, parent information, and member files.
• Ensure that daily attendance is accurately recorded, documented and reported to administration as required.
• Maintain monthly data and membership reports, daily for reports as needed for program support and grant requirements.
• Monitor entire membership enrollment process, assuring that all applications are complete and required supporting documents are complete.
• Monitor sign in process.
• Maintain member management database.
• Collect membership fees with applications and issue paid receipts.
• Secure all monies collected and prepare deposits daily.
• Safe and lawful operation of Club vehicles in accordance with the Driver Safety Policy.

Skills and Knowledge

• Fluency in Spanish (speaking & writing) is preferred
• High school Diploma or GED equivalency required.
• Ability to work with youth and families.
• Knowledge of transportation safety.
• Ability to work evenings.
• Ability to work effectively with Club staff, organizations, community groups and individuals.
• Accurately understanding the spoken communication of others and composing clear, concise and accurate written material.
• Demonstrate record of independent work, problem solving and time management skills.
• Enjoy working with a variety of people (volunteers and paid staff).

Due to the nature of the work, all offers of employment will be contingent upon a background screen and reference checks.

Disclaimer
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

At-Will Employment
Employment with the Boys & Girls Clubs of the Bay & Lakes Region is at-will. This means employment is for an indefinite period of time and it is subject to termination by the employee or employer, with or without cause, with or without notice, and at any time. Nothing in this posting shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Boys & Girls Clubs of the Bay & Lakes Region's employees.

Please Note: Upon submitting a completed application, you may be contacted via email by a staff member (@bgcgb.org or @bayandlakes.org).