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CUSTOMER SERVICE REPRESENTATIVE, FULL TIME , DAYSHIFT

Bradley Caldwell Inc
Hazleton, PA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA

As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.

This is a full-time, entry-level position. Incentive opportunities are available through meeting team sales goals. This position is Monday to Friday, 8 : 30 a.m. - 5 : 00 p.m.

THE IDEAL CANDIDATE WILL :

  • Prioritize the customer experience
  • Manage multiple responsibilities with a high degree of professionalism
  • Build positive relationships with our customers and sales force
  • Be able to problem solve, work independently, and support other team members.

RESPONSIBILITIES

  • Inbound & Outbound Telephone Calls & Emails
  • Accurate and Efficient Customer Order Entry
  • Customer and Sales Force Assistance
  • REQUIREMENTS

  • Written and verbal communication is required
  • Proficient in Excel, Word and Outlook
  • Customer Service experience in a call center preferred
  • Proficient English language skills required
  • Excellent Telephone Etiquette
  • Ability to Multitask
  • BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.

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