• Coordinates training for new hires; to include EMR training, orientation books, and clinical supplies.
• Assists Quality assurance with chart audits, clinical authorizations review and auditing compliance for patients.
• Works with the Director of Patient Care Services and staff clinicians to gather, collate, and report patient care summary information to Case Managers.
• Regularly participates in interdisciplinary group meetings and assures through attendance and record reviews that meetings are conducted in accordance with Agency and CMS regulations.
• Maintains comprehensive working knowledge of patients and ensures the needed documents are received and organized in the system.
• Works with all members of the clinical team to ensure that patients are following physician plan of care orders.
• Works with the Director of Patient Care Services and Scheduling teams to ensure proper staff utilization, and confirms that consents and NMNOC's are plotted to correctly on start of care.
• Assists with Quality Assurance of referral documentation.
• Approve and track supply orders for the branch to ensure availability of sufficient inventory for clinicians.
• Communicates schedule with triage and on-call staff.
• Obtains orders for intake and completes a random examination for Quality Assurance of patient referrals.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Bridge Hospice.
• Participation in Quality Assurance/Performance Improvement Program and Bridge Hospice sponsored training.

• Licensed Vocational Nurse with current licensure to practice professional nursing in the state.
• At least two years of experience in health care managed care coordination, preferably hospice care.
• Complies with acceptable professional standards and practice.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and, cooperation in performing job responsibilities.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws