What are the responsibilities and job description for the Host/Hostess position at Brio Italian Grille?
ABOUT BRIO ITALIAN GRILLE
Brio Italian Grille brings the pleasures of a Tuscan country villa with signature cocktails, premium wines and food that celebrates the freshest and finest ingredients. In Italian, brio means “lively or joyful.” And from the robust flavors to the welcoming setting, Brio Italian Grille is just that. BRIO’s villa-like interior will transport you to Tuscany with its hand-crafted Italian mosaics, Venetian plaster walls and arches, soaring ceilings and fine marble countertops. The menu features premium steaks, homemade pastas, fresh seafood and crispy flatbreads prepared in an authentic Italian wood-burning oven.
Responsibilities
- Greet and welcome guests as they arrive, providing a positive first impression.
- Manage the to-go orders efficiently, ensuring accuracy and timeliness.
- Assist guests with menu selections and provide recommendations when needed.
- Handle phone orders with professionalism and excellent phone etiquette.
- Coordinate with kitchen staff to ensure orders are prepared correctly.
- Resolve any guest concerns or issues promptly and effectively.
Qualifications
- Host/hostess experience
- Food service background
- Strong customer service skills
- Previous restaurant experience
- Excellent communication skills
- Familiarity with POS systems
- Good phone etiquette
- Skilled in guest relations
Job Types: Full-time, Part-time
Pay: Up to $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Required)
- Restaurant: 1 year (Required)
- Host/hostess: 1 year (Required)
Work Location: In person
Salary : $18