What are the responsibilities and job description for the On-Site Resident Manager position at Broadway Management Group?
Job Overview
The Residence Manager plays a crucial role in overseeing the daily operations of residential properties. This position requires customer service expertise and facilities management. This person will live in the property and rent will be provided.
Duties
- Manage day-to-day operations of the residence, ensuring a safe and welcoming environment for all residents.
- Handle conflict resolution effectively, addressing resident concerns and complaints in a timely manner.
- Exhibit excellent phone etiquette when communicating with residents, vendors, and stakeholders.
- Oversee facilities management tasks to maintain the physical integrity of the property.
- Clean the grounds thoroughly.
- Requirements
- Proven experience in conflict management and resolution within a residential or customer service environment.
- Excellent phone etiquette and interpersonal skills for effective communication with residents and staff.
- Experience in customer relationship management is highly desirable.
- Strong facilities management skills to ensure the upkeep of property standards.
This position offers an exciting opportunity for individuals looking to make a meaningful impact in residential management while fostering a vibrant community atmosphere. This person will live in the property and rent will be provided.
Job Type: Part-time
Pay: $550.00 per month
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $550