What are the responsibilities and job description for the Personal Banker Alliance Branch position at Buckeye State Credit Union?
Never worked for a Credit Union before?? No problem….If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you!
As a Personal Banker (Loan Officer), you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union’s focus on member sales and service. We at Buckeye promote a caring, enjoyable work environment designed to support you. Who says work can’t be fun?
What You’ll Do
Greet and welcome members and visitors to the credit union in a professional and friendly manner. Provide prompt, efficient, accurate, and caring service in the processing of transactions to gain member loyalty
Open new accounts, assist members with current account questions, and process new credit applications
Interview, gather background information/credit bureau reports and evaluate members and provide information on loan products and alternative products to best meet their needs.
Assist in processing loans through completion of loan application
Actively seeks out consultative sales opportunities and cross-sell opportunities and promotes credit union products and services based on member needs
Consistently meets or exceeds sales goals to support overall credit union financial goals ~Rewarded with generous uncapped incentive paid out quarterly
Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance. Find a solution to the problem by incorporating a sales or service product
What You’ll Need
High school diploma/GED required
1 years of commission/incentive based sales
Excellent customer service skills
Excellent oral and written communication
Excellent problem-solving skills
Core Values of Buckeye State Credit Union
Connect-We pull together; we relate; we energize
Simplify-We reduce friction; we make it easy
Adapt-We innovate; we are resilient
Pay Range-$17.00-$23.00/hour quarterly uncapped sales incentive
The Perks
Culture - Awarded as one of Northeast Ohio’s top places to work 6 years running in 2019-2024. We offer an inclusive, engaging work experience where you can be unapologetically you. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
Buckeye is…
Scrappy-We are tenacious, focused, resilient. We’re a credit union on a mission
Quirky-We are decidedly different. How we do banking is different than others
Cheerful-We know your name; we’re happy to see our members. We’re friendly and approachable
Personable-We treat our members like neighbors, not account numbers. Always offering a friendly face, not a robot voice.
Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!
Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, referral incentive, and uncapped incentive pay based on production; adding $10,000-$20,000/year to your salary.
As a Personal Banker (Loan Officer), you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union’s focus on member sales and service. We at Buckeye promote a caring, enjoyable work environment designed to support you. Who says work can’t be fun?
What You’ll Do
Greet and welcome members and visitors to the credit union in a professional and friendly manner. Provide prompt, efficient, accurate, and caring service in the processing of transactions to gain member loyalty
Open new accounts, assist members with current account questions, and process new credit applications
Interview, gather background information/credit bureau reports and evaluate members and provide information on loan products and alternative products to best meet their needs.
Assist in processing loans through completion of loan application
Actively seeks out consultative sales opportunities and cross-sell opportunities and promotes credit union products and services based on member needs
Consistently meets or exceeds sales goals to support overall credit union financial goals ~Rewarded with generous uncapped incentive paid out quarterly
Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance. Find a solution to the problem by incorporating a sales or service product
What You’ll Need
High school diploma/GED required
1 years of commission/incentive based sales
Excellent customer service skills
Excellent oral and written communication
Excellent problem-solving skills
Core Values of Buckeye State Credit Union
Connect-We pull together; we relate; we energize
Simplify-We reduce friction; we make it easy
Adapt-We innovate; we are resilient
Pay Range-$17.00-$23.00/hour quarterly uncapped sales incentive
The Perks
Culture - Awarded as one of Northeast Ohio’s top places to work 6 years running in 2019-2024. We offer an inclusive, engaging work experience where you can be unapologetically you. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
Buckeye is…
Scrappy-We are tenacious, focused, resilient. We’re a credit union on a mission
Quirky-We are decidedly different. How we do banking is different than others
Cheerful-We know your name; we’re happy to see our members. We’re friendly and approachable
Personable-We treat our members like neighbors, not account numbers. Always offering a friendly face, not a robot voice.
Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!
Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, referral incentive, and uncapped incentive pay based on production; adding $10,000-$20,000/year to your salary.
Salary : $10,000 - $20,000
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