Analytics Manager

Description

Integrity. Care. Trust. Compassion. Expertise.

Do these words resonate with you?

These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other. 

Builders is proud to be named among the Great Places to Work.  Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits. Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength.

Position Summary

The Analytics Manager partners with various teams and stakeholders, across the organization, to identify analytics needs and either develop, or oversee the creation of, tailored analytics solutions. The Manager is responsible for defining both functional and technical requirements, which may encompass prototypes, data mapping, and integration. The Manager also leads, mentors, and develops a team of engineers and support staff, ensuring a high level of expertise and performance within the team.

Responsibilities
 

• Collaborate with engineers, technical experts, customer subject matter experts, and business analysts to deliver high-quality property and casualty insurance analytics solutions.
• Act as a solution architect and business analyst for the development of new reports, data pipelines, and data acquisition processes.
• Oversee integrations between financial systems and insurance platforms, ensuring the accuracy, availability, and timeliness of financial closures.
• Lead daily stand-up meetings, fostering communication and alignment within the team.
• Serve as the primary point of contact for production support triage, ensuring prompt resolution of issues.
• Maintain and prioritize a backlog of outstanding issues and projects, ensuring timely progress.
• Collaborate with leadership to prioritize new initiatives and adjust the priority of ongoing projects.
• Oversee team accountability for project management, departmental, and team status updates and reporting.
• Develop and maintain a comprehensive financial reporting calendar.
• Provide after-hours support for critical situations and release escalations in collaboration with on-call engineers and production support teams.
• Recruit, hire, train, mentor, and evaluate staff to build a robust, cross-functional team. Prioritize and assign team members to projects. Provide or arrange training for direct reports, conduct performance evaluations and mentor technology staff. Promote a collaborative culture aligned with company values.
• Stay informed about industry trends and regulations through ongoing professional development to maintain effectiveness and compliance.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Management Information Systems, computer science, a math-related major, or equivalent combination of education and/or experience
• Five or more years of experience in one or more of the following: developing complex analytics solutions on Microsoft SQL Server; reading, writing, and refactoring complex SQL (structured query language) stored procedures and queries; developing complex ETL (extract, transform and load) solutions with enterprise ETL platforms (e.g. SSIS); cloud data platforms (e. g. Databricks, Azure); enterprise analytics platforms (e. g. ThoughtSpot, Logi Info); ERP (enterprise resource planning) software (e.g. Great Plains); commercial property and casualty insurance industry (e.g. Guidewire).
• Two or more years of senior, or lead technical staff experience, which included providing guidance to others
• Knowledge and understanding of relational and dimensional database principles and practices
• Skill in decision making, estimation, prioritization, organization, and time management with attention to detail to ensure tasks and deliverables are completed in an accurate and precise manner
• Proficient in both verbal and written communication, enabling the clear presentation of complex technical information to diverse audiences; ability and commitment to maintain confidentiality
• Skill in interpersonal interactions, with the ability to collaborate effectively with individuals at all organizational levels and with external stakeholders
• Ability to work independently with minimal supervision
• Proficient with the Microsoft Office Suite, Microsoft Windows Server platform and other function specific applications and systems

Let’s talk benefits!

• Competitive Salary
• Bonus Structure
• Profit Sharing
• Medical, Dental, Vision Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
• Employer Paid Life Insurance
• Voluntary Life Insurance
• 401K with Company Match
• PTO

About Builders

Builders is a mid-sized mutual with remarkable strengths. Rated A by AM Best, Builders has forged rock-solid financial strength and a reputation for reliability and fairness in fulfilling our promises to customers. Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the “Culture Excellence” honors from Top Workplaces. Flexible and highly personal, our experts leverage deeply supportive partnerships with knowledgeable independent agencies to drive better services and protection for policyholders.

Our financial excellence, amazing people, and powerful partnerships build outstanding outcomes and peace of mind for our agents and their clients. This is what we mean by Insurance Built Strong^®