What are the responsibilities and job description for the Ticket Agent position at Burlington Trailways?
1 Full-Time Position Available- 40 hours per week
- Wednesday-Saturday 10pm-8am
Ticket Agent job Description
Performs terminal activities such as ticket sales, telephone information, and other related duties in an accurate, courteous, efficient, and productive manner that provides maximum service for Burlington Trailways and all tenant lines customers and passengers.
Essential Functions
- Properly sell tickets and give accurate telephone information,
- Maintain a neat and clean depot area including: Passenger waiting area, ticket and express sales area and motor coach staging and/or parking area.
- Understand all tariffs and policies regarding passenger’s tickets, baggage, and rates for all companies represented.
- Maintain prescribed security measures of all company cash and negotiable items, immediately notifying your direct supervisor of any shortages or overages. Make deposits.
- Perform baggage and express tracing as necessary.
- Help keep adequate supplies of all forms as required.
- Accurately follow all reporting procedures required of ticket agents, correctly completing all forms and documentation required.
- Handle situations and make decisions as may be required by you.
- Handling materials including loading and unloading materials in motor coach baggage bins.
- Checks baggage and directs passengers to designated loading area.
- Work outdoors/indoors regardless of local weather conditions.
- Must have a clear understandable speaking voice. Must be able to hear and communicate with all customers and employees.
Qualifications/Requirements
- Ability to write legibly
- Strong customer service skills
Burlington Trailways encourages U.S. Veterans to apply.
We are an Equal Opportunity Employer (EOE) and encourage ALL qualified person(s) to apply online at http://burlingtontrailways.com/about-us/employment
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Night shift
- Overnight shift
Work Location: In person
Salary : $16