What are the responsibilities and job description for the Server position at BWQOHT, Inc.?
Job Description
Big Woods Restaurants, a local brand with a passion for hospitality, has its roots in Indiana. What began as a single location has grown into a family of 10 and continues to expand, serving various communities across the state, including Nashville. We firmly believe that every guest who walks through our doors deserves more than just a meal; they deserve an unforgettable experience. At Big Woods Restaurants, we take immense pride in our warm and welcoming hospitality. Our commitment goes beyond providing excellent service; it extends to our dedication to showcasing the best of Indiana. We proudly offer a carefully curated selection of local brews, handcrafted cocktails, and heartwarming Midwestern comfort food. As part of our extended family, we work hand-in-hand with our sister companies, including Hard Truth Restaurant, Hard Truth Distilling Co., and Quaff ON! Brewing Co. Together, we’re more than just a group of businesses; we’re sharing our love for craft and community with every guest we serve.
We are seeking enthusiastic and customer-oriented individuals to join our team at Big Woods Noblesville! As a vital member of our establishment, you will play a pivotal role in ensuring a delightful dining experience for our guests. Your friendly demeanor, attention to detail, and ability to provide exceptional service will contribute to the overall success of our restaurant.
Server Key Responsibilities:
Big Woods Restaurants, a local brand with a passion for hospitality, has its roots in Indiana. What began as a single location has grown into a family of 10 and continues to expand, serving various communities across the state, including Nashville. We firmly believe that every guest who walks through our doors deserves more than just a meal; they deserve an unforgettable experience. At Big Woods Restaurants, we take immense pride in our warm and welcoming hospitality. Our commitment goes beyond providing excellent service; it extends to our dedication to showcasing the best of Indiana. We proudly offer a carefully curated selection of local brews, handcrafted cocktails, and heartwarming Midwestern comfort food. As part of our extended family, we work hand-in-hand with our sister companies, including Hard Truth Restaurant, Hard Truth Distilling Co., and Quaff ON! Brewing Co. Together, we’re more than just a group of businesses; we’re sharing our love for craft and community with every guest we serve.
We are seeking enthusiastic and customer-oriented individuals to join our team at Big Woods Noblesville! As a vital member of our establishment, you will play a pivotal role in ensuring a delightful dining experience for our guests. Your friendly demeanor, attention to detail, and ability to provide exceptional service will contribute to the overall success of our restaurant.
Server Key Responsibilities:
- Greet guests with a warm and welcoming attitude, ensuring they feel comfortable and valued from the moment they enter the restaurant.
- Present menus and answer any questions regarding menu items, specials, and beverage options.
- Take accurate food and drink orders, ensuring any dietary restrictions or special requests are noted and communicated to the kitchen staff.
- Provide recommendations to guests based on their preferences and menu choices, guiding them through their dining experience.
- Deliver food and beverages promptly and accurately, ensuring proper presentation and garnishing of dishes.
- Check in with guests during their meal to ensure satisfaction and address any concerns or additional needs.
- Clear tables and maintain a clean and organized dining environment throughout the guest's visit.
- Process payments, handle cash transactions, and accurately enter orders into the POS (Point of Sale) system.
- Collaborate with kitchen and bar staff to ensure efficient communication and smooth service flow.
- Upsell menu items, special promotions, and beverages to enhance the guest experience and contribute to revenue goals.
- Assist in setting up and closing duties, including preparing the dining area for service, restocking supplies, and ensuring proper storage of equipment.
- Strong interpersonal and communication skills, with a friendly and approachable demeanor.
- Ability to work well in a fast-paced environment, multi-task, and manage time effectively.
- Knowledge of food and beverage offerings to provide informed recommendations to guests.
- Flexibility to work varying shifts, including weekends and holidays.
- Familiarity with POS systems is a plus.
- ServSafe or similar food safety certification is desirable but not mandatory.
- Ability to stand and walk for extended periods.
- Lift and carry trays of food and beverages.
- Bend, reach, and twist to perform cleaning and setup tasks.
- Must be 19 years of age.
- Must have or be able to obtain an Indiana Liquor License.
- Work life balance.
- Discounts on meals and merchandise.
- Potential for upward mobility and growth.
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