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Crash Champions
Forest, IL | Full Time
$62k-75k (estimate)
2 Months Ago
Service Advisor / Collision Estimator
$62k-75k (estimate)
Full Time | Consumer Services 2 Months Ago
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Crash Champions is Hiring a Service Advisor / Collision Estimator Near Forest, IL

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

Responsibilities

  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
  • Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. 
  • Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
  • Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

  • Customer Service Skills
  • Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
  • Knowledge of dealing with Insurance partners preferred
  • Ability to deal with fast paced environments
  • Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

  • Competitive pay
  • Weekly Paychecks
  • 401K with company match
  • Medical/Vision/Dental Insurance
  • Additional elective benefits

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$62k-75k (estimate)

POST DATE

01/29/2024

EXPIRATION DATE

02/06/2025

WEBSITE

crashchampions.com

HEADQUARTERS

MUNDELEIN, IL

SIZE

50 - 100

FOUNDED

2014

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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About Crash Champions

While we may not be superheroes, Crash Champions' network of repair centers strives to be your collision repair hero by treating you as a person, not as a situation. Our team's main mission is to get you back on the road, as quickly as possible, in your pre-crash state. Along the way, our team of customer service representatives and technicians work with you to make sure you understand the entire process.

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