Security Officer

About the Security Department:The California Academy of Sciences Security Department operates 24/7, 365 days a year. The Academy is located in Golden Gate Park, between the De Young Museum, Conservatory of Flowers, and Japanese Tea Gardens. The department highly emphasizes teamwork, communication, and a can-do attitude. The department provides security, safety, and guest services in public and non-public areas of the Academy, including our collection spaces off the public floor. We operate under regular museum hours and a primary function of the Academy's day to day operations, Thursday NightLife event for 21 and all private events held at the Museum. We pride ourselves on executing the Academy’s Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests.  Key Responsibilities: Provide for the safety and security of guests, staff, and visitors of the Academy through keen observation and proper reporting Provide for the security and protection of Academy property, including animals, exhibits, facilities, and assets, through keen observation and reporting Deliver the Academy’s Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests Interact with the public about the Academy’s mission, programs, and exhibits  Interact with Academy employees, volunteers, contractors, and other business visitors regarding security and safety procedures Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen  Enforce the Academy’s access control policies Provide building security, door security, the opening and closing of public and non-public areas, and conducting building rounds  Verify and record the identification and clearance of staff and visitors entering the Academy facility Interview individuals and prepare incident reports using a computerized records system Assist in the general upkeep and maintenance of the facility  Be willing and able to work shifts at varied times as needed  Be able to communicate clearly via a handheld radio device, including speaking and listening to routine and emergency communications Respond to emergencies and assist in directing crowds in evacuations Use a computer for incident reporting, visitor management, correspondence, and training  Knowing and following all Academy safety regulations Other duties as assigned  Qualifications:Experience and/or Education:A qualified candidate will possess a combination of the following education and/or equivalent experience:  High school diploma or equivalent  Be able to obtain certifications in Basic First Aid, CPR, AED, and Emergency Oxygen Be able to obtain and maintain a California Guard Card Be able to obtain CIPS certification issued by the IFCPP Customer service or guest-facing experience is a plus Skills and Abilities: Excellent oral and written communication skills  Ability to interact well with Academy guests, staff, volunteers, and visitors  Ability to work well with a team Ability to listen to accept feedback gracefully and integrate it Ability to keenly observe and accurately report irregularities  Ability to take appropriate action in emergency situations Ability to attend and successfully complete regular training in guest interaction, security officer policies and procedures, first aid, emergency response procedures, and other training as required by Academy policy  Basic computer skills Communicate via two-way radio Physical Environment: The physical demands and work environment described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees of this position are frequently required to:  Stand at a post for long periods of time  Patrol the main floor  Conduct building rounds  Sit at a post  Be posted outdoors while exposed to various weather conditions Reach out with hands and arms Must be able to lift 50 pounds Must be able to perform repetitive motions 10% of the time Schedule: On-CallAPPLICATION DEADLINE: Applications will be reviewed on a rolling basis until the position is filled.

Salary : $24