Second Year Student Success Coordinator

The Student Success Coordinator (Sophomore) is responsible for the overall implementation and coordination of the Second Year Experience and other programming activities and initiatives to support and enhance student engagement and learning. This position will assist second-year students in establishing their professional and academic goals by identifying student needs and offering necessary student success services that lead to persistence and on-time graduation. The Coordinator is also responsible for overseeing activities to meet the College's retention goals for year two. This is a grant-funded position through September 2026 under Calumet College’s Strengthening Hispanic-Serving Institutions grant.

ROLES & RESPONSIBILITIES:

Second Year Requirements

Program Leadership and Development

• Implementation of the Sophomore Year Experience (SYE) program.
• Develop innovative initiatives to enhance the second-year student experience, including seminars and co-curricular activities.
• Collaborate with academic departments, student services, and other campus entities to integrate SYE programs into the broader college experience.

Student Engagement and Success

• Meet one on one with sophomores to provide integrated social, emotional and academic support.
• Foster a supportive environment that promotes student engagement, academic achievement, and personal growth.
• Develop and implement strategies to support the transition of second-year students, with a focus on retention, persistence, and success.
• Oversee the coordination of second-year seminars, academic workshops, and social integration activities.

Assessment and Evaluation:

• Manage and oversee the processing of academic alerts using Accudemia and other student performance software.
• Measure and monitor the retention Key Performance Indicators (KPI) and identify necessary changes to address retention.
• Work with the retention committee, faculty and staff to respond to academic alerts and support students.
• Respond to faculty submitted academic alerts and work with students to ensure they receive the necessary assistance and support.
• Analyze data related to student retention, academic performance, and satisfaction to inform program improvements.
• Prepare regular reports on program outcomes and present findings to college leadership.

Collaboration and Partnerships:

• Work closely with faculty, staff, and administrators to ensure SYE programs are aligned with the college’s mission and grant goals.
• Develop partnerships with campus and community organizations to enhance the SYE program offerings.
• Coordinate and create meaningful and welcoming activities that foster student engagement, academic success and a sense of belonging.
• Represent the SYE programs on various college committees and task forces.

Grant Requirements

• Work collaboratively with the VP for Student Engagement and Retention, Director of Career Services and Student Success, and the HSI team
• Prepare regular reports to meet grant requirements
• Utilize budget resources effectively to meet grant goals
• Demonstrate commitment to meeting student needs

QUALIFICATIONS:

• Bachelor’s degree or higher
• At least one year of experience working with student populations, preferably in a high school or community college setting
• Excellent verbal and written communication skills
• Ability to work in a team, as well as being self-motivated
• Skilled in using Microsoft applications, such as Word, Excel, and PowerPoint
• Bilingual a plus