Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world’s largest and most iconic hotel brands.

This opportunity will provide close interaction with senior leaders and founders. Our founders are alums of the Cornell Hotel School, Columbia University, and The University of Pennsylvania- Wharton. They have previously built software companies and have worked at firms such as Bain & Company and Starwood Hotels & Resorts.

We are an organization that strongly believes in meritocracy and performance. There is significant opportunity for advancement and growth in this role, both of which are based on performance and talent.

About the Role

The Sales Operations Lead will be highly cross-functional, working hand-in-hand with the VP of Sales as well as Business Development, Finance, and Marketing. This role will support seamless operations within the Canary Revenue organizations through executing day-to-day operations, optimization of current tools, systems implementation and overall process improvements by collaborating with Sales leadership.

Responsibilities

• Administer and maintain Salesforce.com, including implementation of Salesforce automation, Custom Fields, Custom Objects, Validation Rules, Workflow Rules, and Process Builder
• Develop sales reporting and automation of key performance metrics to help drive revenue and optimize Canary's sales efficiency and effectiveness
• Administer and maintain other sales tools including Gong and SalesLoft
• Partner with internal stakeholders and sales end users to gather, understand, and define business requirements
• Work with Finance to support our Closed-Won deal process, from signed contract to invoicing and revenue recognition
• Help maintain and improve the quality of our data integrity
• Deliver analyses, reports, and ad-hoc requests for Sales leadership

• 3 years in sales operations at a fast-growing startup
• Salesforce Administration required
• Experience as an operator working with cross-functional teams
• Exceptional independent problem-solving skills, attention to detail, and adaptability in changing situations
• Experience building processes from scratch
• Excellent communication skills to collaborate cross-functionally
• Strategic thinker, efficient & execution driven
• Growth mindset: A desire to dive in and learn about new problems
• Proficient with Excel/Google Sheets
• 4-year degree required
• Bonus: previous sales experience

Canary Technologies is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Most importantly, we work hard to ensure Canary is a fun and exciting place to work. How do we do this?

First, we've added Canary Days to the calendar as company holidays to ensure that the team has 1 long weekend each month.

Second, we have a list clubs and perks listed below that create space for us to hang out!

Self Improvement Club: We meet each month and share our personal goals for the month. We are able to expense $75 towards any purchases that helped us achieve these goals.

Fireside Chat: We meet each month to discuss a wide range of issues. This group was started focused on women's issues and has expanded in scope over the last several months.

Donuts! : Each week a Slackbot called ‘Donut’ pairs us up with a random teammate.

$50 to stay at any hotel that uses Canary Check-inBook a trip at one of the hotels that has Canary Checkin, stay there, leave a review on TripAdvisor/Google and get a $50 reimbursement!

$500 travel reimbursement: We get up to $500 if we want to make a trip to SF or NY for personal reasons. We will spend at least 3 days of that trip working at a wework with fellow Canaryites!