Part-Time Teller (NMLS)

We’re Canvas Credit Union

We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures. 

Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )

Why Canvas?

At Canvas, we’re dedicated to transforming financial services from the inside out.

Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

What you'll do

The Teller professionally and accurately performs financial transactions for members, and cross-sells credit union products and services to help members achieve their financial goals and the branch achieve its sales goals. Additionally, the Teller performs branch/department functions to ensure efficient operation of the branch, and is actively engaged with members, continually focused on providing an exceptional member service experience.

Essential Duties/Responsibilities

• Provide exceptional member service by greeting members, building relationships and exceeding member expectations.
• Prepare and process transactions (deposits, withdrawals, transfers, loan payments, cashier checks and other services) accurately and timely.
• Proactively address member questions, resolve problems and promptly handle forms and service requests.
• Participate in achievement of branch sales goals by seeking opportunities for cross-selling credit union products and services.
• Assess member needs and look for opportunities to help members by recommending additional products, services or referrals.
• Balance daily in a timely and accurate manner.
• Follow credit union policies and procedures and comply with all applicable compliance requirements.
• Embrace ongoing education and learn/apply new skills and software applications.
• Regular attendance and punctuality are essential functions of the job.
• Provide member service through face-to-face interactions daily.
• Perform other job duties as assigned.

Job Qualifications

Knowledge, Skill and Ability:

• Professional, courteous and effective verbal and written communication skills.
• Accurate handling of cash and negotiable instruments with a strong cash balancing record.
• Ability to work with a diverse member base while providing excellent member service.
• Proven sales and referral skills.
• Ability to maintain confidences.
• Ability to utilize appropriate software and computer applications.
• Multi-lingual capabilities to include Spanish are a plus.

Education or Formal Training:  High school diploma or GED.

Experience:  Six months’ proven customer service and sales experience.

The starting pay range for this position is $18.90-$21.87/hourly, and final pay rate will be determined based on experience and internal equity factors.

Canvas benefits

Medical/Dental/Vision Insurance

Paid Vacation 

Paid Sick Time 

Paid Holidays

Paid Wellness Day

Paid Volunteer Time

Flexible Spending Account

Health Savings Account

World Class 401(k) Plan

Tuition Reimbursement

Rate Discounts on Qualifying Loans

May be eligible for incentives or discretionary bonus based on results

NMLS

This role at Canvas requires Nationwide Multistate Licensing System (NMLS) registration under the S.A.F.E. Act of 2008. This means we conduct background checks to ensure NMLS registration and Canvas requirements are met. Not meeting or staying current may result in removal from role.

Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).

Working Environment/Physical Activities

Credit union branch office environment.  Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets.  The position requires manual dexterity, the ability to lift files and open filing cabinets.  The position requires bending, stooping, or standing as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the family member for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Position will be open until filled, or if unable to fill until posting is canceled.

Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)