Warehouse Worker

Making sure customer orders are fulfilled accurately, on time and with the proper certifications required by customers – includes sample orders, all product orders, inventory management, warehouse management, and fabrication of product for customers.

Essential Functions

Essential Functions may include the following but are not limited to these functions. Other duties may be assigned.

• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
• Identifies and reports important issues that affect the performance or function of the warehouse.
• Proactively manages inventory and makes recommendations regarding stocking levels, reorder points, products to drop and liquidation due to slow movement, with the objective of having a low Out-of-Stock rate and low inventory obsolescence losses.
• Check inventory for in-stock orders and place special orders.
• Assist with stock inventory management when called upon through counts, reorders and sales activity or lack thereof.
• Fulfill shelf stock samples orders timely and accurately.
• Receive and process warehouse stock products (pick, unload, sort, label, store).
• Perform inventory controls and keep quality standards high for audits.
• Keep a clean and safe working environment and optimize space utilization.
• Complete logs into inventory.
• Report discrepancies to supervisor/management.
• Operate and maintain warehouse vehicles and equipment.
• Follow quality service standards and comply with procedures, rules and regulations.
• Prepare documentation (damaged stock, receipts, etc.).
• Perform other aligned duties as assigned by supervisor.
• Create a positive environment where staff is willing to do what it takes to meet and exceed customer expectations and staff feel empowered to meet customers’ needs.

Qualifications and Requirements

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Education and Experience

• High school education or equivalent.
• Must understand and utilize standardized operations process.
• Warehouse experience is helpful however not required.

Communication and Reading Skills

• Must display strong listening and reading skills when dealing with sales team in order to fully understand their needs and how we can help fulfill those needs including special instructions.
• Communicate orally and in written form in a clear, professional manner with appropriate demeanor; use proper etiquette in person and over the phone.
• Communicate clearly, persuasively, and professionally in positive or negative situations; adapt communication style to fit the individual customer, vendor or employee within the situation; ask questions to gain understanding of situations and individual needs; listens to others without interrupting to obtain clarification. Communicate with tact and diplomacy when delivering difficult messages.

Cognitive Abilities: Reasoning, Problem Solving, Analysis

• Ability to apply common sense understanding to carry out duties. Ability to deal with problems involving several variables in non-standardized situations.
• Ability to make good decisions, including exhibiting sound and accurate judgment; supporting and explaining reasoning for decisions; including the appropriate people in decision-making process; and making timely decisions.

Interpersonal Skills

• Excellent interpersonal skills with the ability to interact in a positive and professional manner to develop and maintain strong working relationships with customers, subordinates, peers and management.
• Manage difficult or emotional customer situations and responds promptly to needs with a sense of urgency.
• Have an innate ability to make customers, vendors and coworkers feel delighted with your efforts and interactions.
• Adapt behavior and work methods in response to new information, changing conditions or unexpected obstacles.
• Maintain a positive attitude and demeanor at all times, even in difficult and stressful situations.
• Maintain a professional appearance during business hours.

Self Management and Organization

• Maintain a sense of urgency to perform the essential functions of the job on a timely basis in an environment that rewards fast paced and thorough execution.
• Ability to take initiative, including asking for and offering help when needed; performs work independently on a timely and accurate basis.
• Ability to multi-task and deal with frequent interruptions.
• Ability to prioritize and plan work activities; use time efficiently; and work within deadlines.
• Strong attention to detail with a focus on quality and accuracy.
• Ability to maintain confidentiality and privacy of customer information.
• Exhibit dependability, including following instructions and responding to management direction.
• Ability to deal effectively with change.
• Takes responsibility for actions or inactions and bring them to the attention of supervisor when they occur.

Technology and Tools

• Proficient use of computers and software applications including: Microsoft Office – Word, Outlook and Excel.
• Proficient use of warehouse equipment: forklift, etc.
• Ability to work with office equipment: computer, copy machine, ten-key, facsimile, etc.

Other Requirements

• Must present a professional and positive attitude and appearance at all times.
• Know and demonstrate the company values at all times. Be an example to others.

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; frequently required to stand, walk, hear, talk; and occasionally required to lift up to 50 pounds; specific vision abilities include color, ability to see up-close and ability to see from a distance. Some lifting, carrying, pushing and/or pulling, climbing and balancing, stooping, kneeling, crouching and/or crawling, and significant fine finger dexterity may also be required.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee generally works in an office environment with adequate lighting and ventilation. Warehouse environment may involve temperature extremes and under conditions with some exposure to injury.

*Flooring installation experience is a plus*

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Warehouse experience: 1 year (Required)

Ability to Relocate:

• Urbandale, IA 50323: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $19